Tableau Administrator

Razorpay is one of Indias leading full-stack financial technology companies powering the way businesses move manage and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision to simplify payments for Indian businesses weve since grown into a fintech powerhouse driving Indias digital payment revolution.

Razorpay powers millions of businesses with a smarter scalable stack that goes beyond transactions to help them truly build and grow.

From seamless checkouts to payroll automation across India Singapore and Malaysia weve been engineering a fintech ecosystem thats redefining how money moves across Asia and were just getting started.

Today that ecosystem supports everyone from early-stage startups to some of Indias largest enterprises enabling them to accept process and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180 billion in annualized transactions powering leading businesses like Airbnb Facebook WhatsApp Airtel CRED BookmyShow Zomato Swiggy Lenskart Mirae Asset Capital markets Indian Oil National Pension Scheme and over 100 of Indias unicorns. With strong roots in India and growing operations in Southeast Asia we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC Peak XV Partners (formerly Sequoia Capital India & SEA) Tiger Global Ribbit Capital Matrix Partners MasterCard and Salesforce Ventures having raised over $740 million to date. Strategic acquisitions including Ezetap (POS and offline payments) Curlec (Malaysia expansion) BillMe (digital invoicing) and POP (rewards-first UPI) along with earlier moves in fraud prevention payroll and lending have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay ownership is our oxygen you own what you build with no micromanagement or red tape just the runway to make your ideas fly. Learning is a lifestyle if youre curious youll feel at home here. People > Pedigree we hire for attitude hustle and hunger more than degrees. Transparency thrives over titles this is where interns question CXOs and CXOs say thank you. Guided by our values of Customer First Autonomy & Ownership Agility with Integrity Transparency Challenging the status quo and a strong belief that Razorpay grows with Razors youll be part of a 3000 strong team building not just products but the financial infrastructure of the future.

The Role - We are seeking an experienced Tableau Administrator to manage optimize and support our Tableau ecosystem. This role is pivotal in ensuring that business users analysts and leadership teams can leverage Tableau for reliable secure and high-performance insights. The ideal candidate will have a proven track record in Tableau Server/Cloud administration a strong grasp of BI governance and expertise in performance optimization for handling thousands of users across various BUs within the organization internally and externally powering analytics at enterprise scale that access governed data in real time and non realtime.

Key Responsibilities

Administration & Operations

• Install configure upgrade and maintain Tableau Server / Tableau Cloud environments.
• Manage users groups roles licensing and permissions to ensure smooth adoption and security.
• Administer data extracts data connections and scheduled tasks.
• Ensure high availability backups and disaster recovery for Tableau environments.
• Proactively monitor server health logs and resolve system issues.

Governance & Security

• Define and enforce governance standards across workbooks dashboards and data sources.
• Implement and maintain role-based access controls and row-level security models.
• Collaborate with IT and Security teams to align Tableau practices with organizational data privacy and compliance policies.
• Document policies guidelines and governance frameworks for Tableau usage.

Performance Optimization

• Tune server performance for extracts live connections and queries.
• Monitor system utilization conduct capacity planning and recommend scaling strategies.
• Work with BI developers to improve dashboard performance and optimize queries.
• Implement monitoring dashboards to track usage performance and adoption metrics.

Support & Enablement

• Provide L2/L3 support for Tableau incidents and issues.
• Troubleshoot and resolve dashboard/data source errors in partnership with Analytics and Data Engineering teams.
• Conduct training sessions workshops and Tableau Office Hours for end-users.
• Create and maintain documentation SOPs and knowledge base for user self-service.

Qualifications

Education:

• Bachelors degree in Computer Science Information Systems or related field (or equivalent hands-on experience).

Experience:

• 36 years of Tableau Server/Tableau Cloud administration experience.
• Strong expertise in user management permissions and content governance.
• Proficiency in SQL with good understanding of data warehousing concepts (e.g. Redshift Snowflake Trino or similar).
• Hands-on experience with scripting (Python PowerShell Bash) for automation and monitoring.
• Exposure to cloud environments (AWS(preferred) Azure GCP) for hosting and scaling Tableau.

Desired Skills

• Tableau Certified Associate or Server Administrator certification preferred.
• Strong analytical and problem-solving skills.
• Familiarity with monitoring tools (e.g. Splunk CloudZeroGrafana Dynatrace).
• Ability to manage priorities and collaborate with cross-functional teams.
• Strong written and verbal communication skills.

What We Offer

• Opportunity to work with cutting-edge BI & cloud platforms operating at a massive scale of 100s of TBs.
• Collaborative data-driven work environment with cross-functional exposure.
• Support for Tableau certifications and continuous learning opportunities.
• Competitive compensation benefits and career growth.