TSYS Support

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

TSYS Support
WorkMode :5 Days WFO
Work Location : Chennai / Hyderabad/ Pune / Bangalore
Work Timing : 2 PM to 11 PM
Primary : TS2

Strong experience in TSYS TSY2 payment processing platforms
Hands-on experience with API integrations file handling (SFTP/FTP) and batch job monitoring.
Good understanding of incident management tools (ServiceNow Remedy or Jira Service Desk).
Incident Management
Lead end-to-end incident resolution for platform issues across TSYS APIs file processing and middleware components.
Vendor and Downstream Coordination
Engage and coordinate with third-party vendors (e.g. TSYS support payment gateway providers etc.) to resolve external dependencies.
Change and Release Management
Outage Management
Additional Skills
Dynatrace monitoring
Dynatrace dashboard
Power BI dashboard

TSYS SupportWorkMode :5 Days WFOWork Location : Chennai / Hyderabad/ Pune / BangaloreWork Timing : 2 PM to 11 PMPrimary : TS2Strong experience in TSYS TSY2 payment processing platformsHands-on experience with API integrations file handling (SFTP/FTP) and batch job monitoring.Good understanding of in...