Application Production Support (AFS)
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
At Axians we value talent not labels.
We believe in a culture of inclusion where everyone has a place and all applications are considered based on merit without discrimination.
This is your opportunity to join an international group with a project that needs you to help meet the challenges of digital transformation.
THE ROLE
We are looking for a #TechTalent to work as aApplication Production Support for a national project.
YOUR DAY TO DAY
- Receive triage and resolve tickets (incidents service requests problems). Communicate status & workarounds to business users;
- Contribute to healthchecks andalerts;
- Early detection of performance degradation (Dynatrace/New Relic/Prometheus);
- Prepare pre andproduction environments releases and changes support rollout and coordination;
- Take part in postmortems document rootcause analyses propose preventive actions;
- Build and maintain FAQs howto articles;
- Work closely with senior Application Support Development Cloud Operations and other specialist teams;
- Propose tooling enhancements metricdriven improvements to the support process.
WHAT WERE LOOKING FOR
- Proven professional experience in similar roles;
- Solid experience of IT Application Support;
- Knowledge of SQL WindowsAnsible andJenkins;
- Experience with Monitoring (Dynatrace);
- Experience with Automation(Ansible);
- Proficiency in Cloud Fundamentals;
- ITIL Certification;
- Fluency in English(written &spoken)proficiency in French is a plus.
WHAT YOU CAN EXPECT FROM US
Stable professional career
Working with Axians projects becomes an asset to those of us who want to offer stability through a secure career.
Prospects for career advancement
You can access training and new certifications that will further elevate your skills. The 360 evaluation from managers and peers will also allow you to evolve.
Work Life Balance
By collaborating with Axians you will be able to reconcile work and family requirements without neglecting either area.
Attractive evolving compensation
When working with Axians you will have access to performance bonuses in addition to an attractive salary pack (base salary benefits). You are also entitled to health insurance and an employee assistance program for you and your family (Psychological Legal Psychosocial and Financial support).
Do you identify with this position
If you think this position is the right fit for you and you have the #TechTalent we are looking for send us your resume preferably in English and in Europass format to with the subject APS/TP/DB.
Learn more about Axians
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
About Company
Somos organização de pessoas para pessoas. Uma empresa que desenvolve projetos digitais e é especialista na transformação digital. Saiba mais sobre nós.
