Global Operations Specialist

Company Overview:

When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings theres really only one: Zones First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need Zones a Minority Business Enterprise (MBE) in business for over 35 years specializes in Digital Workplace Cloud & Data Center Networking Security and Managed/Professional/Staffing services. Operating in more than 120 countries leveraging a robust portfolio and utilizing the highest certification levels from key partners including Microsoft Apple Cisco Lenovo Adobe and more Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need they can Consider IT Done. Follow Zones LLC on Twitter @Zones and LinkedIn and Facebook.

Position Overview:

The Global Operations Specialist is responsible for analyzing the organizations sales performance and operational efficiency worldwide. This role involves supporting global sales teams and executives by providing detailed sales and market analysis including pipeline assessment forecasting historical sales analysis and market potential evaluation. Additionally the specialist will play a crucial role in implementing and maintaining sales automation tools in various regions to enhance organizational value.

What You Will Do as a Global Operations Specialist:

Employees employed in the role ofGlobal Operations Specialistshall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and the duties and responsibilities may change without notice.

Your responsibilities will include but are not limited to:

• Coordinate with Partners and sales operations globally
• Support global onboarding of partners and internal teams with tools documentation and process training.
• Analyze trends and performance metrics to identify opportunities for efficiency and growth.
• Manage global portals ensuring updated catalog and prices
• Provide daily operational support
• Monitor invoicing and address payment delays
• Deliver business intelligence through reporting and analysis
• Build relationships with sales and corporate support leadership
• Communicate frequently and effectively
• Drive results and follow through
• Participatein calls for communication improvement and alignment

What You Will Bring to the Team:

• At least 5 years of Data Analyst Business Intelligence Financial Analyst Operations Analyst
• Experience in offshore/out-sourced environments sales business operations or marketing with project coordination
• Effective communication skills across all levels of business
• Advanced Excel Skills in MS Office tools especially Excel and Power Bi for advanced modeling and data analysis
• Detail-oriented with high accuracy
• Ability to work in a fast-paced environment and meet deadlines
• Excellent customer service and account management skills
• Strong analytical problem-solving and decision-making abilities
• Neutral accent with good articulation and professional escalation management
• Outstanding presentation and communication skills
• Graduate In any discipline.

Zones offers a comprehensive Benefits package

At Zones we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance optional health insurance EOBI and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals and access to our in-house gym.

We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT sales engineering or operations Zones provides a dynamic and collaborative environment to help you grow your career.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion sex sexual orientation gender identity national origin disability protected veteran status age genetic information or pregnancy.

Job timings: 9:00 PM to 6:00 AM (Pk time)