Customer Service Rep, Entry
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organizations service standards. Receives and/or places telephone calls which are predominantly routine but may require deviation from standard screens scripts and procedures. Answer customer telephone inquiries orders service needs and complaints respond where applicable or direct to sales representatives or technical/service areas. Maintain detailed and current knowledge of the companys products and services. Analyze customer service needs for communication to service and technical departments. Requires ability to navigate a computerized data entry system or other relevant applications. Frequently reports to the Customer Service Manager.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including but not limited to skill sets experience and training qualifications and education licensure and certifications and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Discover how PPG’s global team of innovators drives sustainable solutions, enhances productivity, and celebrates 140 years of color leadership. Join us!
