IT Deployment Specialist
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Job Location:
Houston, MS - USA
Yearly Salary:
USD 55000 - 60000
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
IT Deployment Specialist
At WhiteWater Express we are more than just a car wash; we are a company built on respect communication and a passion for people. Our dedicated team members are leaders within the company and we believe that personal growth is the key to our organizational success. If you are a self-starter motivated and ready to take on new challenges we want you to succeed with us as a part of a rapidly growing business.
Position Overview
WhiteWater Express Car Wash is seeking a proactive and technically skilled IT Deployment Specialist professional to join our growing team. Plan coordinate and execute IT deployments across new and existing locations. Installs configures and tests POS systems (DRB ICS) networks payment kiosks and related hardware/software to ensure operational readiness. Provide advanced technical support for all IT systems and serve a liaison for cross-department collaboration. Leads IT projects and repairs requiring on-site presence or advanced skillset.
This candidate may be located in Dallas/Fort Worth Austin Waco or Houston Texas or must be willing to relocate to one of these areas. WhiteWater will provide a relocation stipend.
This position reports to: IT Operations Manager.
Key Responsibilities
- Prepare and execute deployment plans for IT projects and in-field support.
- Install and configure POS network devices and peripherals.
- Serve as liaison between the operations team maintenance team and vendors.
- Provide technical documentation and post-deployment support.
- Serve as an escalation path for advanced troubleshooting and repair supporting the IT Support team and participate in the IT Support call queue when not in the field.
- Service all IT systems; all POS Hardware/Software Network infrastructure Tunnel Controllers Ground Loops Cameras Phones Wireless etc.
- Provide training for the IT team and Operations team as needed.
- Serve as in-field tech support for IT Support team requiring advanced support or when unable to collaborate with the Maintenance team or Operations team for resolution
- Respond to wash down and equipment failures when requiring in-field support
- Lead system upgrades migrations and system rollouts.
- Document task completion and work orders as assigned.
Qualifications
- A Bachelors degree in Information Technology Computer Science or a related field; OR 5 years of experience in an IT role.
- Strong knowledge of network infrastructure POS systems and advanced IT hardware/software.
- Knowledge in controls systems low voltage networking and camera systems.
- Certifications such as ITIL CompTIA A Network or similar are a plus.
- Excellent communication interpersonal and problem-solving skills.
- High travel requirement (estimated 85%)
Benefits
- Competitive Compensation in Base and Bonus Potential
- Comprehensive Health Benefits (Medical Dental & Vision)
- Paid Time Off in addition to Company Paid Holidays
- 401(k) Retirement Plan with Company Match
- Company-Paid Life Insurance
- Pathways to Advancement
- Mileage reimbursement for in-field support
- Free Weekly Car Washes
Our employees are our most valuable asset. We only employ the best people in the service industry who embrace new challenges with enthusiasm. If you are looking for professional development with advancement opportunities in a fast-growing organization come join our Team!
Required Experience:
Manager
Key Skills
- SQL
- Active Directory
- Information Technology
- Access Points
- System Software
- Database
- Infrastructure
- Linux
- Project Management
- Internet
- Troubleshoot
- PC
- Procedures
- Setup
- hardware
About Company
WhiteWater Express is your neighborhood's best car wash starting at only $10! Enjoy FREE vacuums, FREE mat cleaners & vending machines! Unlimited plans available.
