Content Moderation Process Associate – Turkish Hybrid Bucharest

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Content Moderation - Process Associate Turkish - Hybrid Bucharest
As a Moderator you will review tag and take necessary actions on content per defined guidelines. These services will be provided in response to customer complaints (reports) about user conduct and/or content that is alleged to violate policies in addition to preliminary reviews of content. You will work with content across a multitude of social and gaming platforms and be an expert in policies across our ecosystem to make key decisions in keeping our community safe.

Responsibilities
Review content to determine community guidelines are met while upholding a high standard of accuracy and quality
Content moderation types include Image Text Video Audio and 3D experiences
Maintain a high level of compliance and confidentiality standards
Frequently review training material to remain current and knowledgeable on workflow changes operational guidelines and policy updates
Comply with the performance indicators or parameters defined by operational goals
Review sensitive content including the reporting and handling of CSAM material
Qualifications we seek in you!
Minimum Qualifications
Ability to handle large amounts of user generated content
Ability to deal with sensitive situations and malicious content online
Ability to be objective instead of subjective
Excellent communication skills and ability to work in a team
Critical thinking and investigative skills
Ability to quickly adapt and adjust priorities as new projects and processes come online
Strong written and verbal communication
Computer skills including comprehensive experience with word processing spreadsheet and slide deck software (ideally in Google Workspace)

Preferred Qualifications/ Skills
Experience in Trust and Safety field (Or equivalent experience in Moderation or Support)
Knowledge of the gaming industry social media industry or any combination thereof
Understanding of social media content creation and the impacts it can have
Stays up to date with online trends and popular culture
While no specific degree is required degrees related to psychology communications or investigations have been found to be helpful

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race colour religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.