Human Services Manager

ADA Notice

If you require an accommodation based on a disability for any step of the selection process please contact

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someones world!

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented diverse and dedicated employees.
• We get better at what we do every day.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off including vacation personal sick leave and 11 paid holidays per year
• Childbirth Adoption and Foster Care leave
• Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
• Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

NOTICE: This position will be headquartered in an ODJFS facility in one of the following cities:

Rhodes State Office Tower 30 E. Broad Street Columbus OH 43215

Akron Delivery Center - 172 S. Broadway St. Akron OH 44308

Dayton Delivery Center - 6680 Poe Ave Dayton OH 45414

Office of Family Assistance

The Office of Family Assistance (OFA) oversees cash and food assistance programs work support programs for recipients of cash and food assistance and refugee programs. Learn more about the office by visiting the Office of Family Assistance webpage.

What Youll Do

The Ohio Department of Job and Family Services (ODJFS) Office of Family Assistance is seeking a Human Services Managerto lead the development and implementation of statewide policies for SNAP Employment & Training (SNAP E&T) and Temporary Assistance for Needy Families (TANF) programs. This is a high-impact role based in Franklin County offering the opportunity to influence workforce programs that serve thousands across the state.

Policy Leadership & Program Oversight (60%)

• Develops and implements statewide policies and procedures for SNAP E&T and TANF work activities.
• Collaborates with the Office of Workforce Development to administer the Comprehensive Case Management and Employment Program (CCMEP).
• Analyzes federal and state legislation ensuring compliance and recommending policy changes.
• Oversees the SNAP E&T plan and budget and contributes to the TANF state plan.
• Prepares for audits and evaluations and develops corrective action plans.
• Designs strategies to improve workforce programs and analyzes fiscal impacts.

Staff Supervision (20%)

• Directly supervises Human Services Developers.
• Assigns work sets goals evaluates performance and supports staff development.
• Makes recommendations for hiring leave and disciplinary actions.

Stakeholder Engagement (10%)

• Represents the Deputy Director on committees and in meetings with counties stakeholders and service providers.
• Delivers presentations to professional and civic organizations on program goals and policies.

Administrative Duties (10%)

• Attends meetings responds to inquiries and maintains documentation.
• Travels as needed for meetings trainings and conferences.

Schedule:Full-time

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Travel: Occasional travel within the state of Ohio.

PN(s):

The ideal candidate at minimum must have the following:

OPTION 1:

• 72 mos. researching developing or implementing policies related to social services health services public policy or comparable field

AND

• 12 mos. delivery of human services in governmental community or private human support services agency.

OR

Option 2:

• Completion of undergraduate core program in social or behavioral science;

AND

• 48 mos. researching developing or implementing policies related to social services health services public policy or comparable field;

AND

• 12 mos. delivery of human services in governmental community or private human support services agency.

OR

Option 3:

• Completion of graduate core program in social or behavioral science;

AND

• 36 mos. researching developing or implanting policies related to social services health services public policy or comparable field;

AND

• 12 mos. delivery of human services in a governmental community or private human support services agency

OR

OPTION 4:

• 12 mos. exp. as Human Services Developer 69453.

OR

• Equivalent of minimum class qualifications for employment noted above.
  

Tips For Your Application

When completing the different sections of this application be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohios E1 Pay Schedule Pay Range 14. Unless required by legislation or union contract starting salary will be the minimum salary of that pay range (step 1 currently $39.22per hour). These ranges provide a standardized pathway for pay increases. With continued employment new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.