Transportation & Logistics Dispatcher

Job Summary

The Dispatcher is responsible for coordinating all driver communication logistics scheduling and transportation workflow for the facility. Serving as the primary point of contact for our drivers vendor partners and onsite operations the Dispatcher ensures timely pick-ups deliveries and documentation accuracy. This role helps maintain smooth facility operations by monitoring driver activity managing dispatch calendars supporting shipping and receiving and assisting with inventory tracking. The Dispatcher plays a key role in ensuring efficient transportation flow and strong communication across teams.

Our Story So Far

Founded in 1989 and headquartered in Dallas Texas PLA is a national supply chain solutions provider offering Pallet Management Services 3PL Services Reverse Logistics Services and Freight Brokerage & Transportation Management Services handling over 115 million pallets per year for more than 1500 customers. As one of the largest pallet manufacturing and recycling companies in the United States PLA operates 76 facilities employs over 3500 team members across 23 states and continues to grow both organically and through acquisition.

About the Division

PLA Supply Chain Services part of the PLA Family of Companies is a leading provider of comprehensive supply chain solutions transforming how businesses manage logistics. Through innovation expertise and state-of-the-art facilities we ensure efficient safe and reliable operations from start to finish.

Heres What We Offer

• PTO (Paid Time Off)

• Full Benefits:

  • Medical Dental and Vision Insurance 3 medical plan options through Blue Cross Blue Shield with low weekly premiums starting as low as site plan allows

  • Health Savings Account (HSA) Company contribution up to $750 annually

  • 401(k) with Company Match

  • Flexible Benefits Multiple plan options to fit your needs and budget

  • Prescription Drug Coverage Low copays starting at $10 for generic medications

  • FREE Life Insurance & AD&D Provided at no cost

  • Vision Benefits $10 eye exams and $150 frame allowance

  • Dental Coverage 100% preventive care coverage with MetLife plans

• Additional Voluntary Benefits:

  • Short-Term Disability (STD)

  • MetLife Legal & Identity Theft Services

  • Pet Insurance through ASPCA

  • Employee Assistance Program (EAP) Free confidential support for personal or work-related challenges

What Youll Be Doing

As a Dispatcher your responsibilities will include:

• Managing the daily dispatch of facility drivers for all pick-ups returns and vendor deliveries

• Staffing the logistics/dispatch window greeting drivers vendors and customers

• Maintaining ongoing communication with drivers and tracking movements throughout the day

• Coordinating with external carriers to ensure timely pick-ups and deliveries

• Obtaining and submitting driver paperwork bills of lading and vendor documents accurately into internal systems

• Assisting with scheduling mulch pick-ups and CHEP pallet returns

• Supporting shipping and receiving with inventory tracking and documentation as needed

• Assisting facility leadership in managing dispatch and order calendars

• Escalating issues or delays to the Transportation Manager as appropriate

• Building strong collaborative partnerships with PLA staff vendors drivers and customers

• Performing other duties as assigned to support the transportation and logistics team

What Were Looking For

• 2 years of experience as a dispatcher logistics coordinator or related role

• Familiarity with DOT regulations is preferred

• Strong communication and customer service skills

• Ability to multi-task in a fast-paced logistics environment

• High School Diploma or equivalent preferred

• Any combination of education and experience will be considered

Physical Requirements

• Prolonged sitting and computer work

• Ability to lift up to 15 pounds

• Ability to walk into warehouse and outdoor dock areas as needed

• Must wear PPE when entering production areas

Work Environment

• Majority of duties performed in a climate-controlled office

• Occasional exposure to warehouse environments where PPE is required

• Interaction with drivers vendors and facility operations staff

• Warehouse areas may include noise forklift traffic and variable temperatures

PLA and its Family of Companies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

If you need assistance or accommodation during the application process due to a disability it is available upon request by contacting . No applicant will be penalized for requesting assistance.