Channel Engagement Director (Remote)

Businessolver is expanding our Channel & Partner Strategy function to deepen how we engage support and co-innovate with the nations leading brokerage firms. This role shifts our approach from traditional channel sales toward strategic broker engagementfocusing on solution design business alignment and long-term partnership value.

As a Channel Engagement Director you will serve as the primary strategic lead for 23 major brokerage organizations. Your role is to deeply understand each firms national business objectives regional dynamics and client needsand translate those insights into solutions programs and partnerships that unlock shared close collaboration with Direct Sales Product and Partner teams you will ensure that Businessolver shows up as a trusted advisor not a vendor looking for transactions.

You will also play a targeted role in driving pipeline. Specifically you will ensure that our broker partners strategies are fully connected to Businessolvers go-to-market motions and you will engage directly in deals that are high priority for your assigned firms. While success will be measured by pipeline growth associated with the brokerages you support this is not a traditional quota-based sales roleit is a strategic consultative role that creates the conditions for stronger higher-quality pipeline.

This role is ideal for someone who thrives at the intersection of consulting solution architecture channel strategy and business development.

The Gig:

Lead Strategic Engagement with Assigned Broker Houses

• Develop deep account plans for 23 national brokerage firms incorporating national objectives regional dynamics and client needs.

• Build multi-level relationships across national practice specialty and local teams.

• Facilitate strategic QBRs and ongoing engagement to align on shared priorities and emerging opportunities.

• Partner with marketing on content education and engagement strategies aligned to Businessolver priorities.

Serve as a Strategic Advisor

• Understand the full Businessolver product portfolio and Pinnacle Partner ecosystem.

• Translate broker/client pain points into thoughtful solution designs and value narratives.

• As appropriate co-create new pricing packaging and partnership constructs that support broker initiatives.

• Identify and advance reseller opportunities where strategic fit exists.

Support Priority Broker-Influenced Deals

• Partner closely with Direct Sales and RFP team to ensure your brokers strategies and preferences are reflected in prospect pursuits.

• Engage directly in high-priority opportunities influenced by your assigned firmsproviding strategic positioning solution guidance and relationship support.

• Help improve pipeline quality and deal velocity by ensuring we show up aligned prepared and differentiated.

Strengthen Field Collaboration and Broker Alignment

• Ensure that seller motions are consistent with each brokers business model service philosophy and client needs.

• Join cross-functional deal teams where needed to ensure alignment between the brokers strategy and our selling approach.

• Provide sellers with firm-specific insights to elevate broker-influenced pursuits.

Act as a Feedback Loop to Product and Innovation

• Surface structured feedback emerging needs and market trends from your broker partners.

• Partner with Product Marketing team to influence roadmap priorities and advocate for new capabilities integrations or packaging that strengthen our strategic fit with brokerage firms.

Drive Impact Without Traditional Selling

While this role influences and accelerates revenue outcomes it does so through strategic alignment not transactional selling. Success includes:

• Increased broker engagement and advocacy

• Broker-sourced & influenced ARR growth

• Retention of broker-introduced clients

• Broker satisfaction (NPS)

What you need to make the cut:

• A strategic thinker who sees the big pictureand translates it into structured and actionable plans.

• A relationship builder trusted by executives practice leaders field teams and sellers.

• A consultant at heart: curious analytical empathetic and adept at solutioning.

• Highly fluent in the benefits HR tech and broker landscapeand aware of how these players win.

• Comfortable engaging at the C-suite level and navigating complex organizations.

• Able to turn insights into narratives data into decisions and opportunities into programs.

• Not a channel sales repyou influence through expertise alignment and partnership.

Qualifications:

• 5-7 years in brokerage benefits administration HR tech partner/channel management enterprise consulting or solution architecture.

• Experience working directly with large brokerage houses is highly preferred.

• Ability to build multi-level relationships across national regional and local teams.

• Strong skills in business analysis account planning solution design and executive communication.

• Comfort working in a matrixed environment and partnering closely with product sales and partner teams.

• Willingness to travel 2535% to broker offices conferences and client-facing engagements.

Why This Role Matters

Our broker relationships are central to Businessolvers growth strategy. This role elevates how we show upto become a more strategic solutions-oriented partner who helps brokers and their clients navigate an increasingly complex benefits landscape. You will be the connective tissue between broker strategy client needs and our go-to-market motions.

This is a rare opportunity to build a new model for channel engagement inside one of the most innovative companies in benefits technology.