Platform Data Operations Associate(French)

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012 Salsify helps brand manufacturers distributors and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally our products are shopper-centric frictionless and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust amplify product differentiation and assortments increase conversion rate improve profit margins and speed time to market.

Learn how the worlds largest brands including Mars LOreal Coca-Cola Bosch and GSK as well as retailers and distributors such as Carrefour Metro and Intermarché use Salsify everyday to stand out on the digital shelf.

At Salsify we strive to embody an equitable diverse and inclusive company culture. We are united across countries levels tenures and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are a truly inclusive culture accounts for the full authenticity of every single human being that works here.

About the Opportunity

Were looking for a collaborative passionate and upbeat person who will support our internal teams and customers by driving business value through the adoption and expansion of Salsify across their organizations in a hands-on techno-functional specialist role.
As a POPS (Platform OPerationS) specialist youll work with other client-facing teams and also directly with our customers internationally to meet each of their unique and growing business demands. You will partner with other Salsify teams (either as part of a project implementation team or in support of our clients during the RUN phase) to deliver an outstanding experience for each of our customers.

How Youll Make an Impact:

Working with other members of the Professional Services teams to implement the SupplierXM platforms data model artifacts (product information attributes product data validation rules etc.) for best-in-class delivery.
Working with the Customer Success teams to enhance and adjust the SupplierXM platforms data model artifacts during the RUN phase according to our customer needs.
Partnering with the Customer Success and product (GDSN) teams to build regular communications about data model changes and smoothly deliver the corresponding artifact releases.
Helping the Customer Success team in their discussions with the clients who want to go further in the usage of the platform and product data.
Continuously assessing how we are doing things and working at increasing the efficiency of the team through more industrialization with better tooling and processes.
Produce assigned deliverables regular communication and reporting.
Work cross-functionally with other teams to ensure customers are set up to achieve their established metrics and goals.
Drive a consistent positive experience with internal and external stakeholders by guiding and bringing others along.
Collaborating with the Customer Support and R&D teams for solving data model related issues and configuration problems in the production environment and making sure our clients get the service they pay for.

Youll Enjoy This Role If You Have:

Passion for making customers successful and excited to work in a customer-centric environment.
Experience problem solving and can take different approaches to all sorts of challenges whether they be technical organizational internal customer or personal.
Curiosity and willingness to learning with the ability to quickly grasp and make effective use of knowledge.
Experience navigating the complexities large enterprise clients face when launching a new platform and proficiency integrating data source systems such as PIMs or ERPs with eCommerce platforms are a bonus.

What were looking for in you:

You like puzzles or brain-teasers your family and teammates come to you for any tech-related problem you are a solution hunter you are eager to learn.
Fluent in English and French.
Good relationship management and communication skills.
Strong problem solving and analytical skills.
Familiarity with working in a global environment/culture.
A logical approach data-driven excellent organization skills with a tendency toward looking for ways to drive operational efficiency and process improvement.
Results and detail oriented.
Ability to work with our clients understand their needs and translate them into deliverables.
Ability to multitask manage multiple activities and streams at the same time and work effectively under pressure providing solutions in a tight deadline.
Bonus - the following skills/experiences are nice to haves
- You speak another language (e.g. Spanish) in addition to English and French
- Agile methodology understanding Sprint planning ITIL awareness
- Experience using Jira / Confluence / Slack / GSuite
- Retail knowledge (ERP PIM DAM GDSN)
- Experience in a SaaS environment
- Understanding of relational databases (SQL queries data extraction scripting)
- Experience in general scripting (e.g. UNIX/Linux shell curL etc.)

At Salsify we maintain 3 core principles as part of ourCompensation Philosophy:

We pay market rates which are competitive and equitable
We pay based on performance and proficiency not tenure
We adjust proactively; when the market moves we do too

The posted compensation range reflects the base salary for this addition to base salary some eligible roles may also have a commission plan or a bonus incentive. All Salsify employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan which includes health & medical benefits PTO and more. Offers to join Salsify are based on a few criteria including the scope of the role the candidates work experience targeted skills internal equity of the team and external market data.

National Pay Range

22.10026.000 EUR

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a persons achievements subject matter expertise and passion not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent will be reaching out about next steps if we would like to move forward.

Salsifys mission is to empower brand manufacturers to win on the digital shelf.

Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsifys growth and earned the company numerous top workplace awards.

We are headquartered in Boston Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility curiosity and passion we want to hear from you!

As part of the hiring process we may be conducting reference checks with your provided contacts.

Please see ourCandidate Privacy Statement for information on the personal data we process in connection with your application.

An Inclusive Place To Work

Salsify does not discriminate based on race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment.

Accommodations

Salsify is committed to an inclusive hiring process and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact .

We take your security seriously. When applying for a position with us please be aware of the following:

Official Communication Channels

All legitimate communications from our team including interview requests and job offers will only come from an email address ending in @. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.

Verify Job Postings

Always verify the legitimacy of any Salsify job posting by checking our official websites careers page. If a position is not listed there it is not a genuine Salsify opening.

Secure Application Process

We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.

No Payments Ever Required

Legitimate employers including Salsify will never ask for upfront payments for applications training or equipment. Any request for payment is a clear sign of a scam.

Personal Information Requests

Sensitive personal information such as bank details or social security numbers will only be requested after a formal job offer has been made and exclusively through secure verified being aware of these protocols you can help us ensure a safe and secure application experience.

Required Experience:

About the Opportunity

How Youll Make an Impact:

Working with other members of the Professional Services teams to implement the SupplierXM platforms data model artifacts (product information attributes product data validation rules etc.) for best-in-class delivery.
Working with the Customer Success teams to enhance and adjust the SupplierXM platforms data model artifacts during the RUN phase according to our customer needs.
Partnering with the Customer Success and product (GDSN) teams to build regular communications about data model changes and smoothly deliver the corresponding artifact releases.
Helping the Customer Success team in their discussions with the clients who want to go further in the usage of the platform and product data.
Continuously assessing how we are doing things and working at increasing the efficiency of the team through more industrialization with better tooling and processes.
Produce assigned deliverables regular communication and reporting.
Work cross-functionally with other teams to ensure customers are set up to achieve their established metrics and goals.
Drive a consistent positive experience with internal and external stakeholders by guiding and bringing others along.
Collaborating with the Customer Support and R&D teams for solving data model related issues and configuration problems in the production environment and making sure our clients get the service they pay for.

Youll Enjoy This Role If You Have:

Passion for making customers successful and excited to work in a customer-centric environment.
Experience problem solving and can take different approaches to all sorts of challenges whether they be technical organizational internal customer or personal.
Curiosity and willingness to learning with the ability to quickly grasp and make effective use of knowledge.
Experience navigating the complexities large enterprise clients face when launching a new platform and proficiency integrating data source systems such as PIMs or ERPs with eCommerce platforms are a bonus.

What were looking for in you:

You like puzzles or brain-teasers your family and teammates come to you for any tech-related problem you are a solution hunter you are eager to learn.
Fluent in English and French.
Good relationship management and communication skills.
Strong problem solving and analytical skills.
Familiarity with working in a global environment/culture.
A logical approach data-driven excellent organization skills with a tendency toward looking for ways to drive operational efficiency and process improvement.
Results and detail oriented.
Ability to work with our clients understand their needs and translate them into deliverables.
Ability to multitask manage multiple activities and streams at the same time and work effectively under pressure providing solutions in a tight deadline.
Bonus - the following skills/experiences are nice to haves
- You speak another language (e.g. Spanish) in addition to English and French
- Agile methodology understanding Sprint planning ITIL awareness
- Experience using Jira / Confluence / Slack / GSuite
- Retail knowledge (ERP PIM DAM GDSN)
- Experience in a SaaS environment
- Understanding of relational databases (SQL queries data extraction scripting)
- Experience in general scripting (e.g. UNIX/Linux shell curL etc.)