Metadata Analyst
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Job Summary
Looking for a new challenge
Take a look at our current vacancies. If you see a vacancy that is right for you we encourage you to apply!
Metadata Analyst
Join a team wherePurposedrives everything we doAmbitionfuels our growthTrustbuilds our foundation andRespectshapes our culture.
Were not just hiring were inviting you tobuild the futurewith us. If youre curious driven and ready to leave your mark this is your invitation to make your next move.
Contract: 6 month contract
Working hours: 35 hours per week is full time. Where possible we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.
Salary: Circa 50000
Location: London
Reporting to: Data Governance Manager
By joining our team youll enjoy the best of both worlds hybrid working and the collaboration of a great office environment. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. As well as extensive opportunities for personal and career development.
About Us:
The Financial Ombudsman Service is an independent not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers or small businesses and their financial service providers.
Playing a pivotal role in the effective management governance and deployment of taxonomy and reference data across the organisation.
Ensuring the integrity consistency and compliance of metadata and reference data standards by balancing technical detail with stakeholder liaison process oversight and operational excellence.
Working with the chief data office to translate business requirements into approved changes coordinate deployments with minimal disruption and drive continuous improvement in our metadata processes and tools.
What Youll Do:
Serving as the primary point of contact for taxonomy and reference data change requests
Facilitating sessions to capture business requirements and communicating metadata standards
Overseeing the governance process for taxonomy and reference data including related mappings and audit trails
Monitoring compliance with data governance policies and escalating issues where needed
Maintaining data dictionaries glossaries and metadata repositories in collaboration with colleagues
To be considered for this role youll need to show us that youve got the skills and capabilities. Youll have to meet the following minimum criteria:
Minimum Criteria (for secondment)
Familiarity with our product taxonomy and other casework reference data
Ability to adhere and apply data governance principles metadata standards and reference data frameworks
Planning and prioritising multiple change requests with attention to detail and performing validation and post-implementation checks
Using Excel and other data tools to analyse datasets and produce clear reporting
Working with compliance and audit processes and maintaining accurate change records
Collaborating with technical and non-technical stakeholders and translating needs into actionable changes
Solving problems proactively and contributing to continuous improvement
Communicating complex information clearly in writing and verbally across teams and governance groups
Relevant knowledge of regulatory and organisational data policies and procedures
It would also be nice for you to have
Using metadata management tools (e.g. Collibra Informatica or Alation) to maintain metadata assets
Experience working with Phoenix is desirable; but not essential
Why Youll Love Working With Us:
We are a values led organisation. Our values define our culture influence our decisions and underpin our vision and strategy. They set out how we play our PART through Purpose Ambition Respect and Trust. You can learn more about our values here: remote hybrid or in-office We also offer an attractive competitive salary and flexible benefits to suit our people. Heres a list of some of the many benefits and perks you can get for working with us: Lets Make This Easy - Apply in a few minutes: Please attach a copy of your CV and a supporting statement and address how your skills and experience meet the minimum criteria. Applications need to be submitted by Midnight on the 12th December 2025 Due to high application numbers this advert may end earlier than the date specified so please dont delay and apply now! A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process. The Financial Ombudsman is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out more miss out be part of the journey and take advantage of this opportunity. Authenticity of applications We value authentic personal applications. If we determine that your CV or supporting statement was generated using AI tools your application may be withdrawn from consideration.
Required Experience:
IC
Key Skills
- ArcGIS
- Intelligence Community Experience
- GIS
- Python
- Computer Networking
- Data Collection
- Intelligence Experience
- R
- Relational Databases
- Analysis Skills
- Data Management
- Application Development
About Company
The Financial Ombudsman Service is a free, fair and easy-to-use service that settles complaints between consumers and businesses that provide financial services.
