Hosting Systems Engineer

Hosting Systems Engineer

Ottawa Ontario- Hybrid

Regulatory Compliance Requirements

This position requires direct or indirect access to hardware software technology or technical data controlled under the Canadian Export Control List Canadian Controlled Goods Program the Canadian Industrial Security Program and the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR).

All applicants must be able to meet the eligibility requirements outlined in the Canadian Controlled Goods Program and be able to obtain NATO Secret security clearance

Position Summary

Thales is currently seeking a Hosting Systems Engineer who will be responsible for the successful delivery of infrastructure services to Thales North America

Key Areas of Responsibility

• Responsible for deploying maintaining and ensuring uptime of all production and Engineering virtual servers

• Provide infrastructure support and application deployment assistance to Engineering software support team

• Champion service restoration through proper prioritization and escalation to vendors and or internal support groups.

• Provide support for infrastructure related service incidents and follow internal management escalation procedures when necessary (team rotation).

• Handle tickets in ServiceNow read architecture diagrams and construct services based on those diagrams.

• Infrastructure support including: VMWare hypervisors Azure AWS Hyper-V Linux servers Windows servers

• Support of Engineering applications including Jira Artifactory and Bitbucket

• Ensure that all systems meet Thales security standards and escalate violations as required

• Weekly preparation of Systems service availability report for department.

• Monitoring of customer Service Level Agreements with respect to availability.

• Maintain service level of systems through proactive monitoring and performing maintenance Define the Standard

• Ability to work with minimal supervision.

• Provide suggestions to team lead/manager in creating your professional development and training plan.

• Work on projects assigned to you in effort to advance partnership opportunities with other teams

• Provide 7/24 On-Call support for infrastructure related service incidents and follow internal management escalation procedures when necessary (team rotation).

Minimum Qualifications

• Bachelors degree in computer science with a minimum of 5 years of relevant work experience or Masters degree in computer science with 4 years of relevant work experience or an equivalent combination of education and work experience

• At least 5 years of Linux enterprise infrastructure related experience

• At least 5 years of experience in administering VMware vSphere vCenter Azure Stack

• Excellent interpersonal & leadership skills

• Strong knowledge and experience in administering applications on Microsoft Windows and Linux (Red Hat and Ubuntu preferred)

• Excellent oral & written communication people skills planning implementation and troubleshooting skills.

• Be able to carry out multiple assignments

• Be detailed oriented and able to work on own initiative

The ideal candidate will also have extensive knowledge and experience in administering Microsoft Active Directory as well as experience supporting software development environments.

If youre excited about working with Thales but not meeting the requirements for this position we encourage you to join our Talent Community!

Special Position Requirements

Schedule: Core business hours are Monday to Friday between 9:30-3:00pm. Specific work schedule and expected hours of work will be discussed. Some weekend and evening work may be required and will be dependent on projects and customer requirements.

Why Join Us

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The reference Total Target Compensation(TTC) market range for this position inclusive of annual base salary and the variable compensation target is between

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents including the following:

Company paid Extended Health Dental HSA Life AD&D Short-term Disability Cancer Care Program travel insurance Employee Assistance Plan and Well-Being program.

Retirement Savings Plans (RRSP DCPP TFSA) with a company contribution and a match to a DCPP with no vesting period.

Company paid holidays vacation days and paid sick leave.

Voluntary Life AD&D Critical Illness Long-Term Disability.

Employee Discounts on home auto and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.