Product Specialist – ISAAC Platform (Réf 19-13 S)
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Job Location:
Orlando, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
- Act as a consultant for customers regarding system sizing and specifications.
- Prepare configure and test customer orders.
- Provide Level-2 support for the ISAAC platform.
- Deliver customer training on the platform.
- Support potential onsite deployments and training sessions.
- Participate in system-level testing in collaboration with the R&D team.
- Provide network and/or system setup assistance for SMIs project teams.
- Collaborate closely with the Support and QA teams.
- Manage assignments independently and work autonomously when required.
- Be available for travel (approximately 30% of the time).
Qualifications :
- Strong knowledge of networking concepts (switches routers VLAN DHCP NTP DNS etc.).
- Hands-on experience in setting up and managing networks.
- Excellent troubleshooting and problem-solving skills.
- Experience with VMware or other virtualization platforms (e.g. Proxmox).
- General Linux usage and basic administration skills.
- Programming experience (middleware automation scripting workflow management).
- Understanding and hands-on use of RESTful APIs.
- Broad knowledge of computer architecture (compute storage networking).
- Ability to interpret interactions between different systems.
- Familiarity with PXE SNMP and Node-RED (a plus).
- Understanding of containerized (Docker) environments (a plus).
- Experience with Agile methodologies and development lifecycle tools (GitLab Jira Git) (a plus).
- Familiarity with AV/Entertainment systems technologies and concepts (a plus).
- Proficiency in Office365 tools including Teams Outlook Word and Excel.
Personal Attributes
- Detail-oriented and self-driven.
- Strong technical troubleshooting and problem-solving skills.
- Ability to perform under pressure and manage in-person conflict when necessary.
- Excellent technical communication and writing skills in English.
- Capable of interpreting and commenting on technical diagrams.
- Able to work independently and as part of a team.
- Positive professional attitude with strong interpersonal skills.
- Highly organized with exceptional attention to detail.
- Proactive and creative contributing ideas to the team.
- Effective in fast-paced dynamic environments.
- Comfortable delivering presentations to groups.
- Able to adapt technical information for diverse audiences.
Education & Experience
- Minimum of 3 years of work experience in a similar role.
- A bachelors or masters degree in Engineering or Computer Science is not required but is a strong plus.
Additional Information :
- 15 days PTO including sick personal and vacation; 20 days after 1 year
- Health dental vision and life insurance
- Short term disability
- Workers compensation insurance
- Cell phone service provided
- Hybrid office/remote work environment
- Occasional travel (w/ Per Diem)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
About Company
1perTinent is very pleased to collaborate with this new client, a well-established CRM and ERP publisher with a turnover of more than $41 million last year ??
