Advisory Systems Engineer Detroit

Who Youll Work With

When you join Arista as part of the Sales Engineering team youre not just stepping into a role; youre becoming part of a team of industry experts and technical leaders. Typically reporting to the Regional Engineering Manager youll be working alongside some of the most skilled field engineers in the industry. Our team prides itself on not just understanding the technology but also the business impact and aligning our solutions with the larger goals of our clients. Join a global team redefining the role of services in post-sales success. Work directly with the worlds most innovative network operators. Be at the forefront of software-driven networking and automation.

What Youll Do

As an Advisory Systems Engineer (ASE) you are positioned to sell Arista products in established large Marquee accounts or Regional Big Bet accounts in an advisory capacity. Additionally you are a strategic technical advisor and customer success catalyst for these accounts. You drive Aristas Day 2 lifecycle adoption by guiding customers on operational optimization automation maturity and business value realization from their Arista investments. You are not the implementer but a trusted advisor linking technical health to revenue outcomes.

Your accounts remain stable you build deep long-term relationships and are credited in SFDC for revenue influence.

**Candidates must reside within 50-60 miles radius of Detroit MI***

Responsibilities: 

1) Customer Advisory (Primary)

• Proactively reach out to the customer to position Arista products in DC Campus Routing AI CV etc in order to expand account footprint. 
• Provide Technical assistance on new opportunities including Proof of Concept testing at Arista and in customers labs
• Ensure the customer is performing operational health checks compliance reviews and automation maturity assessments.

2) Automation & Optimization

•  Assist in deploying and integrating CloudVision APIs and automation toolsets.
• Support customers in implementing workflows for monitoring telemetry and provisioning.
• Identify opportunities for continuous improvement in customer environments using Aristas open programmable platforms.

3) Technical Knowledge Leadership

• Ensure the customer is deploying a Modern Operating model and they are reducing their TCO for running their infrastructure.
• Deliver strategic and advanced technical workshops (automation CI/CD CloudVision AVD).
• Identify training needs and provide guidance on training certification and skill uplift of customer teams.
• Produce business-oriented documentation: success runbooks solution blueprints. adoption roadmaps and optimization reports.

 4) Escalation & Collaboration

•  Primary account team contact for Customers Operations team supporting QBRs (quarterly business review) QoRs and feedback loops
• Act as a technical liaison between customers Arista TAC and engineering but focus on proactive solutions.
• Coordinate with SEs (strategy/pre-sales) and PS (execution) teams to ensure end-to-end customer lifecycle coverage.
• Evangelize Arista PS and match customer requirements to PS deliverables

Key Success Metrics

• Direct contribution to the sales pipeline e.g. upselling expanding support (tracked via SFDC association)
•  Increased adoption of Arista technologies (Day 2 feature usage)
•  Time-to-deployment and feature portfolio adoption
• Customer satisfaction (CSAT/NPS)
• Documented value realization (ROI/TCO improvements automation gains)

Qualifications :

• 5 years of experience in customer-facing technical roles (network consulting customer success solution architecture etc.)
• Expertise in L2/L3 networking routing (OSPF BGP EVPN VXLAN) and automation ecosystems (EOS CloudVision Ansible Terraform Python)
• Strong consultative and business acumen; experience linking technical outcomes to revenue growth
•  Excellent communication stakeholder management and advisory skills
•  Arista ACE certification (or willingness to obtain within the first 90 days).
• Background in customer facing consultative roles including professional services or customer success engineering preferred
• Knowledge and understanding of data center cloud campus or routing environments.

Additional Information :

Arista Networks is an equal opportunity employer.  Arista makes all hiring and employment-related decisions in a non-discriminatory manner without regard to race color religion sex sexual orientation gender identity national origin or any other factor determined to be unlawful under applicable federal state or law law.  All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time