People Advisor

Support our people. Strengthen our culture. Be a trusted partner to our managers.

Werelooking for a capable and people-focusedPeople Advisorto join our People Team reporting to the Head of People.

This is a hands-on generalist role whereyoulllead advice for managers and colleagues across the full employee practical consistent advice on employee relations performancewellbeingand policy helping ensure a positive and professional colleague experience across the business. Additionally you will support and deliver on key initiatives across engagement wellbeing and our diversity and ESG activities. Youllwork closely with the Head of People and wider People Team to deliver key initiatives while playing a vital role in day-to-day HR operations.

The Role

As People Advisoryoullprovide reliable balanced and commercially aware support to managers and colleagues. This is a varied role combining employee relations lifecycle management engagementsupportand HR administration.

Youllbe confident handling advisory responsibilities while knowing when to escalate more complex matters to the Head of People.

This role is also aimed at someone who wants to progress and develop their career in a thriving sector. We are passionate about supporting our peoples development.

Key Responsibilities

People Strategy and Policy Development

• Support the delivery of our People Strategy.
• Lead on review development and implementation of People Team Policies and processes.
• Drive and support with embedding our organisational values in day-to-day process and initiatives.

Employee Relations & Advisory

• Provide advice and guidance to managers on people policies and employment law
• Lead employee relations cases including probation disciplinarycapabilityand grievance processes
• Support performance management processes and development conversations
• Ensure fairconsistentand compliant handling of people matters

Employee Lifecycle Management

• Support with onboarding and mover processes
• Oversee leaver administration including exit interviews and system coordination
• Identify improvement and automation to our employee lifecycle processes
• Manage maternitypaternityand family leave processes
• Act as a first point of contact for colleague queries

Absence & Wellbeing

• Manage absence and support managers with return-to-work processes
• Coordinate occupational health referrals whererequired
• Deliver wellbeing initiatives and Mental Health First Aider activity

Engagement & Culture Support

• Support engagement survey activity and follow-up actions
• Own People Team communicationsand updates
• Lead on culture and values-based initiatives
• Support internal events and engagement activities

Diversity ESG & Community Activity

• Develop and strengthen our DEI initiatives and awareness events
• Deliver volunteering and work experience programmes
• Contribute to social value and community partnerships

Reward Systems & Compliance

• Support benefits administration and payroll processes
• Manage holiday entitlements and usage of HRIS
• Maintainaccuratecolleague records and documentation
• Support ISO audit requirements and compliance activities
• Conduct people data reportingto inform decision making and continuous improvements

During peak periodsyoullalso provide broader support across recruitment and People Team administration.

About You

Yourea confident HR generalist who enjoys working operationally while building strong relationships across the business.

Qualifications & Experience

• CIPD Level 5 (or working towards)
• Experience within a generalist HR or People Advisor role
• Practical knowledge of employment law and HR best practice
• Experience managing employee relations cases

Skills & Attributes

• Approachable and professional communication style
• Strong organisational skills and attention to detail
• Sound judgement and ability to handle sensitive matters
• Able to prioritise and manage a varied workload
• Collaborative team player

Why Join Intercity

Our values shape how we work and support each other:

• We care
• We think secure
• We make it happen
• We do the right thing
• We enjoy what we do

As part of our People Teamyoullcontribute to creating a supportive and engaging workplace where colleagues can thrive.

We offer:

• 33 days holiday (inclusive of bank holidays) increasing with service
• Annual pay reviews
• Holiday buy scheme
• All-company bonus scheme
• Death in service cover
• Employeeassistanceprogramme
• Company pension
• Active social calendar
• Ongoing professional development