Associate Product Operations
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Getting a lab test used to mean taking time off work sitting in a waiting room and hoping your doctor ordered the right thing. We changed that.
Everlywell pioneered at-home lab testing and has since expanded into in-person diagnostics telehealth and AI-powered health guidance. Weve helped millions of people understand their health on their own terms from hormone levels to heart health to food sensitivities to sexual health. And were just getting started.
Today we power diagnostics for consumers major health plans and enterprise partners. Our platform handles everything from test fulfillment to clinical review to results delivery and increasingly uses AI to help people figure out what to test and what to do next.
Were a product-driven company solving real problems in a deeply broken system. If you want to build things that matter at a company that ships fast and reaches millions keep reading.
Product Ops is the connective tissue that keeps our product organization running. Youll work directly with the Director of Product to coordinate across five platform teams keep JIRA clean track cross-functional dependencies and ensure nothing falls through the cracks.
This is an operational role not a traditional PM path. Youll be the person who makes sure the machine works tracking commitments surfacing blockers coordinating launches and keeping stakeholders informed. If you love systems organization and making teams more effective this is your job.
Youll be responsible for:
- JIRA hygiene tickets are groomed labeled and tracked
- Cross-platform coordination dependencies are visible handoffs are clean
- Launch coordination GTM checklists stakeholder alignment nothing gets missed
- Reporting status updates dashboards leadership visibilityProcess improvement identifying friction and fixing it
Why this role is exciting:
- High leverage: youll make five teams more effective
- Visibility: youll work directly with the Director of Product and cross-functional leadership
- Impact: launches will go smoother teams will move faster because of your work
- Growth: strong foundation for product ops program management or product management paths
What success looks like in your first year:
- Establish JIRA standards and hygiene practices across all platform teams
- Own launch coordination for multiple cross-functional initiatives
- Build reporting and dashboards that leadership actually uses
- Become the person teams rely on to know whats happening across the org
- Identify and fix at least two operational pain points that slow teams down
What were looking for:
- 2-3 years in product operations program management project management or a similar coordination role
- Strong JIRA skills you know your way around epics sprints workflows and reporting
- Excellent organizational skills you track dozens of threads without dropping any
- Clear written communication status updates process docs stakeholder emails
- Comfort working across teams you can build relationships with engineering design clinical marketing
- Bias toward action you fix problems not just flag them
Even better if you have:
- Experience in healthcare healthtech or regulated industries
- Exposure to product management workflows and terminology
- Background with other project tools (Asana Monday Notion Confluence)
- Data skills SQL spreadsheets dashboard building
- Startup or scale-up experience where you wore multiple hats
Youll thrive here if:
- You find satisfaction in making things run smoothly
- Youre detail-oriented but can prioritize what matters
- Youre proactive you spot gaps before they become problems
- You like being the person who knows whats going on
- Youre excited about healthcare not just looking for any ops role
Required Experience:
IC
Key Skills
- Business
- Information Management
- Accounting
- Corporate Risk Management
- Faculty
- Jms
About Company
Home health testing has never been easier. Order at-home tests directly to your door and get your results online within days.
