Housing Officer
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Job Summary
Job Overview
We are seeking a dedicated and organised Housing Officer to join our team. The successful candidate will be responsible for managing housing allocations and supporting the managing agent through the whole tenancy lifecycle to maintain tenant relationships and ensuring compliance with housing policies. This role offers an excellent opportunity for individuals with strong administrative skills and experience in property management or related fields. The Housing Officer will play a vital role in supporting effective delivery of services carried out by our managing agent.
Responsibilities
Manage allocations and inventories and attend property viewings and move ins
Review tenant applications collated by managing agent to ensure compliance with policy
Maintain accurate records through data entry and administrative documentation
Conduct regular inspections of properties and address maintenance issues in collaboration with relevant teams
Support the move out process and recording any void work
Organise and coordinate appointments and meetings including action tracking from meetings with the managing agent.
Assist arrears management and service performance monitoring.
Skills & Experience
Proven experience in social housing or property management.
Previous office experience with strong organisational skills
Competent in data entry and maintaining detailed records accurately
Experience in supporting tenants in tenancy sustainment.
Excellent written and verbal communication skills.
Strong organisational skills with the ability to prioritise tasks effectively
Knowledge of housing legislation and tenant rights is advantageous
Ability to work independently as well as part of a team
Full driving licence and access to a vehicle.
This position offers an engaging environment for those passionate about community support and property management. The ideal candidate will demonstrate excellent organisational abilities strong communication skills and a proactive approach to problem-solving.
About Us
Perran Housing is Treveths Registered Provider of Social Housing delivering high-quality affordable homes across Cornwall. Our current portfolio includes 77 homes and growing with an active development pipeline supporting our ambition to provide more high-quality affordable rental and shared ownership homes for local people.
This is an exciting time to join Perran Housing as we grow and shape our services. If youre passionate about people enjoy a varied role and want to contribute to high-quality affordable housing in Cornwall wed love to hear from you.
Youll work closely with the Perran Operational Lead our managing agent and Treveth colleagues becoming a valued part of a friendly collaborative team.
Working Hours and Flexibility
Full-time (37 hours per week) with hybrid working.
Typically a blend of home working office time in Truro (2-3 days per week) and on-site visits across Cornwall.
We aim to support flexible working wherever possible.
What We Offer
A salary of 30000 plus 5000 car allowance
Mileage reimbursement for site visits
28 days holiday PLUS Bank Holidays
A generous contributory pension scheme
Salary Sacrifice
Private health care and dental care
Homeworking equipment provided if required
Opportunities for learning and development
Mental Health First Aid support
Access to a counselling service
Free eye tests
Cycle to Work scheme
Regular team and social events
To apply email your cv and covering letter to
If you require any reasonable adjustments to support your application or interview process please let us know were happy to help.
We are committed to safeguarding children and the successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check and will be assessed against the Childcare Disqualification Regulations.
This is not a Cornwall Council vacancy therefore please contact the organisation direct for further information.
Organisation address: 5a Pydar House Pydar Street Truro TR1 1XU
Contact name: Fran Elliott
Required Experience:
Unclear Seniority
Key Skills
- Section 8
- Public Health
- Data Collection
- Ellucian
- Banking
- Fair Housing Regulations
- LIHTC
- Budgeting
- Economic Development
- Real Estate Law
- Logistics
- Statistical Analysis
About Company
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunit ... View more
