Strategic Change Manager Vice President
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Job Summary
Join our global Client & Account Services (CAS) team and play a pivotal role in transforming the client experience across Commercial and Investment Banking. We are seeking a visionary and dynamic Vice President Strategic Change Manager to lead innovative initiatives that drive operational excellence and efficiency within our Securities Services Operations division.
As a Strategic Change Manager within the CAS Strategy and Transformation team you will shape industry-wide best practices for managing standard settlement instructions (SSIs) and preparing clients for seamless trading. You will spearhead transformation projects combining project management business analysis and strategic operating model design to deliver scalable data-driven this role youll drive delivery maintain scorecards and proactively manage risks issues and dependencies to ensure successful execution across all CIB businesses.
Job responsibilities
- Run a program of projects dedicated to client and firmwide adoption of industry standards for SSIs and in preparation for market changes such as T1 settlement
- Collaborate across CAS Operations Markets & Securities Services Operations Technology and Product building strong stakeholder relationships develop a deep understanding of the business and its needs
- Facilitate workshops and working groups lead steering committees
- Deliver comprehensive metrics designed to improve organizational performance and decision making
- Perform a targeted review of payment-impacting processes assessing risk and controls
- Stay abreast of developments in CIB-wide projects that contribute towards achieving the goals of the SSI strategy leading the development of measurable OKRs preparing status reports for senior management and incorporate into the holistic view.
- Lead and influence the planning of operational process improvements through the refinement of process maps risks/challenge identification collaborating to determine next steps and tech requirements monitoring the success of the deliverables and seek continuous improvement to ensure stakeholders objectives are met
Participate in firmwide project workstreams dedicated to improving payment-related controls
Required qualifications capabilities and skills
- Excellent communicator and storyteller able to motivate and guide diverse audiences. Ability to speak to details clearly and concisely as well as to the bigger picture to a senior audience.
- Self-motivated with strong interpersonal skills and stakeholder management with ability to act on own initiative
- Strong analytical problem-solving and strategic thinking skills
- Financial Services background especially in Securities Services or Markets client service onboarding or transitions
- Experience in managing complex projects from inception to delivery in a senior leadership capacity
- Solution oriented leveraging a network to identify solutions and implement them
- Takes responsibility for issues and follows through to resolution
Excellent written and verbal communication supported by strong PowerPoint abilities to create impactful slides in a short space of time
Preferred qualifications capabilities and skills:
- MBA or equivalent experience in strategy delivery.
- Project management certification (e.g. Prince II).
Proven experience in strategy transformation operating model design and culture change.
Required Experience:
Exec
Key Skills
- Change Management
- Financial Services
- Growing Experience
- Managed Care
- Management Experience
- Analysis Skills
- Senior Leadership
- Performance Management
- Process Management
- Leadership Experience
- negotiation
- Analytics
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
