Sr Manager, PMT AdCX & Supply Optimization, Prime Video Advertising

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies series documentaries and live sports including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV Max Crunchyroll and MGM. All customers regardless of whether they have a Prime membership or not can rent or buy titles via the Prime Video Store and can enjoy even more content for free with ads.

Are you interested in shaping the future of entertainment Prime Videos technology teams are creating best-in-class digital video experience.

As a Prime Video technologist youll have end-to-end ownership of the product user experience design and technology required to deliver state-of-the-art experiences for our customers. Youll get to work on projects that are fast-paced challenging and varied. Youll also be able to experiment with new possibilities take risks and collaborate with remarkable people.

Well look for you to bring your diverse perspectives ideas and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists you can decide where a career Prime Video Tech takes you!

Want to be part of a team that is redefining the future of video advertising Prime Video is looking for a Senior Manager Product Management - Tech to lead our Ad Customer Experience (Ad CX) optimization initiatives and help transform how advertisers engage with consumers via streaming media around the world.

As a Senior Manager Product Management - Tech Ad CX Optimization you will lead the charge in defining inventing and launching intelligent ad load solutions that balance customer experience with advertiser value. You will own the strategy and execution for personalized ad delivery dynamic supply optimization and ML-powered decisioning systems that enable Prime Video to grow advertising revenue while maintaining customer engagement and long-term retention.

Prime Video offers customers a vast collection of movies series and sportsall available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100 channels including Max discovery Paramount with SHOWTIME BET MGM ViX PBS KIDS NBA League Pass and STARZ with no extra apps to download and no cable required.

Key job responsibilities
- Own the product vision and roadmap for personalized ad delivery and dynamic supply optimization balancing customer experience with monetization goals across Prime Videos global footprint
- Lead development and launch of ML-powered systems that enable automated / personalized advertising experiences adapting ad load based on customer viewing context content type device and predicted engagement patterns
- Build and scale supply intelligence systems that prevent ad inventory leakage and generate additional monetization opportunities through dynamic break pattern construction and intelligent cue-point selection
- Partner with Data Science Engineering and Ad Sales teams to design and execute experiments that optimize the tradeoff between customer experience supply utilization and advertising revenue
- Define success metrics and establish measurement frameworks to evaluate ad CX impact on customer satisfaction retention advertiser performance and long-term business growth
- Lead experimentation programs to validate supply optimization hypotheses and drive continuous improvement in revenue generation and cx metrics
- Collaborate with cross-functional stakeholders
- Manage prioritization and trade-offs among customer experience quality monetization objectives technical complexity and competing priorities across multiple global stakeholder teams
- Present strategy progress and results to senior leadership including VP and SVP-level stakeholders

About the team
The Prime Video Ad Customer Experience team sits at the intersection of customer experience and advertising technology. Our mission is to grow advertising supply and maximize Prime Videos monetization through optimal ad load management and intelligent placement while maintaining customer experience quality that preserves long-term engagement. We leverage machine learning real-time decisioning and experimentation to intelligently create supply opportunities across supply sources ad types and locales. Our work directly impacts hundreds of millions of Prime Video customers globally and billions in advertising revenue


- 10 years of team management experience
- 8 years of end to end product delivery experience
- 8 years of technical product or program management experience
- Bachelors degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience leading engineering discussions around technology decisions and strategy related to a product
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

- Experience delivering consumer software products and services in a high growth environment
- Experience in an online advertising role and have familiarity with advertising products and ad serving technologies
- Experience with training and deploying machine learning systems to solve large-scale optimizations or experience in development or technical support
- Experience in A/B testing
- - Experience working with real-time decisioning systems and optimization algorithms
- - Demonstrated ability to think strategically about business product and technical challenges in the advertising or media space
- - Strong analytical and quantitative skills with experience using data and metrics to drive improvements
- - Proven track record of taking ownership and driving results in ambiguous fast-paced environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $178100/year in our lowest geographic market up to $307900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.