Sr. Compliance & Ethics Manager

The Senior Compliance and Ethics Manager serves as the Compliance Lead primarily supporting a leading pharmaceutical client within Deployment Solutions. This role is responsible for implementing and maintaining a comprehensive risk-based monitoring program with a strong focus on monitoring free-text data sources (e.g. email communications CRM call notes and Field Coaching Reports) conducting live field ride-alongs and identifying emerging compliance risks.

As this primary client program grows this role is expected to expand and may assume direct supervisory responsibility in support of increased monitoring and compliance needs.

While primarily supporting a designated program the Senior Manager will also contribute to the continued advancement of Deployment Solutions compliance infrastructure supporting consistency in documentation training monitoring and governance practices across programs. This includes contributing insights sharing effective monitoring strategies and supporting best practice implementation.

The role collaborates cross-functionally with client stakeholders internal operations and EVERSANA Compliance leadership to promote ethical conduct embed compliance into daily operations and reinforce a culture of accountability across the Deployment Solutions business.

Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Drive Strategic Compliance Execution: Align compliance initiatives with broader business goals by partnering with project teams to shape and deliver solutions that meet client expectations and mitigate risk.
• Lead Free-Text Monitoring and RelativityOne Analytics: Serve as the subject matter expert for RelativityOne EVERSANAs AI-enabled compliance monitoring platform used to analyze free-text data sources such as email communications CRM call notes and field coaching reports. Leverage the platforms analytics capabilities to detect emerging risks identify behavioral trends and generate actionable insights that inform compliance strategy and drive continuous improvement.
• Execute Compliance Monitoring Across Field Activities: Conduct live and virtual ride-alongs to observe HCP interactions monitor training completion prior to field deployment and support transparency oversight through review of spend data and exception reports. Escalate findings as appropriate and contribute to client-facing compliance reviews and reporting discussions.
• Drive Risk Resolution and Process Innovation: Identify root causes of compliance issues implement sustainable solutions and lead process enhancements that reduce risk exposure and strengthen operational integrity.
• Lead Compliance Reporting and Governance Cadence: Maintain a formal compliance reporting dashboard that consolidates monitoring outcomes issue trends training status and escalation activity across all active programs. Prepare dashboards on a defined quarterly cadence to support Client governance processes inform key decision-making forums and drive accountability across field operations.
• Serve as a Trusted Compliance Partner: Act as a strategic advisor to clients and EVERSANA leadership on compliance matters. Influence decisions address regulatory inquiries and guide compliance strategies that reinforce trust and support long-term partnership.
• Track Compliance KPIs and Drive Insight: Establish and monitor internal compliance performance indicators to evaluate program effectiveness identify trends and support continuous improvement across field monitoring training and risk management activities.
• Deliver and Customize Client-Specific Compliance Training: Tailor and deliver live compliance training for new hires and backfills across Commercial and Medical field teams ensuring alignment with regulatory standards and client-specific policies. Develop Compliance Business Rules Documents (BRDs) to support training content and operational consistency.
• Maintain and Evolve Training Content: Refine training materials to reflect regulatory updates emerging risk areas and evolving client requirements supporting both consistency and adaptability across programs.
• Lead Field Compliance Communications and Engagement: Implement structured multi-channel strategies to promote field-facing compliance engagement and reinforce compliance expectations across deployed field teams. Provide guidance on compliance inquiries deliver recurring field updates facilitate leadership touchpoints and launch and oversee a Compliance Champion program to strengthen peer accountability and support a speak-up culture.
• Support Compliance with State and Local Regulatory Mandates: Ensure field teams meet applicable state and local licensing and disclosure obligations. Provide oversight to confirm timely fulfillment escalate issues and maintain alignment with regulatory mandates.
• Support Compliance Policy and SOP Implementation: Contribute to the refinement and operationalization of Level 2 compliance policies SOPs and guidance documents. Assist in driving consistent interpretation training and execution across supported programs in alignment with legal quality and HR standards.
• Stay Abreast of Regulatory Developments and Support Compliance Adaptation: Maintain awareness of evolving regulations industry codes and enforcement trends. Apply relevant updates to compliance operations training and field guidance to address emerging risks and ensure alignment with current expectations.

Demonstrate a commitment to diversity equity and inclusion through continuous development modeling inclusive behaviors and proactively managing bias.

Qualifications :

MINIMUM KNOWLEDGE SKILLS AND ABILITIES

• BA/BS degree required
• 10 years of professional experience with at least 5 years of dedicated compliance experience within the pharmaceutical biotechnology or life sciences industry.
• Extensive experience in compliance monitoring and risk identification with knowledge of AI-enabled tools to enhance free-text review and trend analysis.
• Strong knowledge of FDA OIG PhRMA Code AdvaMed Sunshine/Open Payments and state-specific laws governing licensing registration and disclosure.
• Excellent analytical problem-solving and communication skills with the ability to interpret monitoring data and translate insights into clear actionable compliance strategies.
• Proficiency in identifying documenting and escalating compliance risks and contributing to issue resolution strategies.
• Experience developing and delivering compliance training rooted in accurate interpretation of regulatory requirements SOPs and contractual obligations ensuring consistent application across real-world scenarios.
• Experience supporting compliance reporting and governance cadences including preparation of dashboards escalation logs and performance indicators to drive accountability and informed decision-making.
• Exceptional interpersonal and communication skills with demonstrated ability to build strong partnerships across clients executive stakeholders cross-functional teams and field personnel.
• Demonstrates sound judgment and keen attention to detail when handling confidential matters with the ability to adapt communication and approach based on audience and situation.
• Maintains up-to-date knowledge of evolving compliance trends enforcement priorities and best practices relevant to pharmaceutical deployment models.
• Technology/Equipment: Expert knowledge of Microsoft Office Suite; familiarity with AI-enabled compliance monitoring tools; exposure to expense management systems CRM platforms (e.g. Veeva) and learning management systems.

PREFERRED QUALIFICATIONS:

• Advanced Degree (e.g. MBA MS)
• Prior experience supporting field-based or virtual teams within a Contract Sales Organization (CSO) or similar outsourced commercial model.
• Experience managing AI-enabled monitoring tools with ability to analyze outputs and translate insights into actionable compliance strategies.
• Technology/Equipment: RelativityOne Articulate/Rise 360 Sales Force

Additional Information :

OUR CULTURAL BELIEFS 

• Patient Minded I act with the patients best interest in mind. 
• Client Delight I own every client experience and its impact on results. 
• Take Action I am empowered and hold myself accountable.  
• Embrace Diversity I create an environment of awareness and respect.  
• Grow Talent I own my development and invest in the development of others.   
• Win Together I passionately connect with anyone anywhere anytime to achieve results.  
• Communication Matters I speak up to create transparent thoughtful and timely dialogue. 
• Always Innovate I am bold and creative in everything I do 

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $1480000-$150000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience other job-related qualifications/skills and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

Our team is aware of recent fraudulent job offers in the market misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites unsolicited e-mails or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience other job-related qualifications/skills and geographic location (to account for comparative cost of living).  More information about EVERSANAs benefits package can be found at  reserves the right to modify this base salary range and benefits at any time. 

From EVERSANAs inception Diversity Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process please contact us at .

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Remote Work :

Yes

Employment Type :

Full-time