Cloud Engineer

Thinking ahead seeing beyond and building together
Vervint is a purpose-driven global consultancy that is a digital catalyst empowering people and organizations to thrive in the experience-driven world. Vervint offers cross-functional expertise and guidance that goes beyond great tech believing technology thoughtful strategy and human creativity lead to real progress and transformation. With a human-focused approach Vervint provides a roadmap for success inherent in design empathy and ingenuity. Our commitment to purposeful progress gives us a unique ability to thrive at the intersection of technology strategy and experience to create impactful solutions that are more than simply migrating integrating or building tech.

With offices in Michigan and Minnesota and employees across the globe we put people at the heart of everything we do. Our values are part of what makes us different for our employees clients and the communities in which we live and work. At Vervint our purpose is progress and we are out to improve lives by keeping humanity at the core of every solution.

• Take ownership of tasks within their skillset.
• Work to deliver tasks within the assigned timeframe and proactively seeks new work withinprojects (may require supervision on work).
• Investigate root causes of incidents implement solutions and document resolution steps forfuture reference.
• Provide detailed and accurate information and often owns the task of providing documentation on work performed that can be used by others.
• Proactively provides any updates to task progress risks and roadblocks prior to Project or Standup Meetings.

• Assist in the design and implementation of cloud infrastructure solutions including servers networks storage and virtualization platforms.
• Monitor cloud system performance analyze trends and identify opportunities for optimization and efficiency improvements.
• Implement performance tuning measures to enhance system reliability scalability andresponsiveness.
• Implement and maintain security controls policies and procedures to protect clientinfrastructure and data.
• Conduct security assessments audits and risk assessments and recommend remediationmeasures to address vulnerabilities and compliance gaps.
• Contribute towards best practices within their SME skillsets.
• Serve as a subject matter expert in troubleshooting complex infrastructure issues providingguidance and mentorship to junior engineers.
• May occasionally be involved in engagement development as a career growth opportunity.
• May be expected to achieve certifications in their area of skillset for Vervint certification needs(partner level required). Working to achieve mastery in multiple skillsets.

• Stay abreast of industry trends emerging technologies and best practices in infrastructure management.
• Identify opportunities for innovation process improvement and automation to drive operational excellence and enhance service delivery.

• Communicate technical concepts and solutions effectively manage client expectations and address concerns in a timely and professional manner.
• Build and maintain strong relationships with clients serving as a trusted advisor on infrastructure matters.

• Demonstrated ability to perform tasks with general guidance performing tasks that are generally laid out and defined.
• Strong knowledge of cloud computing platforms such as AWS Azure or Google Cloud andexperience with infrastructure-as-code (IaC) tools.
• Strong understanding of cloud infrastructure virtualization and networking concepts.
• Experience with scripting languages such as Python Bash or PowerShell.
• Familiarity with automation and orchestration tools like Terraform Ansible or CloudFormation.
• Demonstrated proficiency in virtualization technologies and containerization platforms.
• Strong understanding of security principles protocols and technologies including firewalls intrusion detection/prevention systems and encryption.
• Ability to work independently and collaboratively in a fast-paced dynamic environmentmanaging multiple priorities and deadlines effectively.
• Strong analytical and problem-solving abilities with a focus on delivering innovative andsustainable solutions to complex technical challenges.
• Excellent communication and interpersonal skills with the ability to interact effectively withclients colleagues and vendors at all levels of the organization.
• Ability to provide solutions to technical problems of moderate scope and complexity.
• Desire to expand technical skillset through training certifications and/or exposure to a variety of assessments.
• Time management skills delivering project tasks on time.
• Collaborative mindset with demonstrated ability to train mentor and coach other engineers.
• Relevant cloud certifications are a plus!

• Bachelors degree in computer science engineering or related field OR a combination of education and experience.
• At least 3-5 years of related experience in the field.