Director of Rooms
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Job Location:
Ula - Saudi Arabia
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a visionary and experienced Director of Rooms to join our luxury hotel in the historic city of AlUla Saudi Arabia. As a key member of our executive team you will oversee the entire rooms division ensuring exceptional guest experiences while driving operational excellence and financial performance.
- Lead and manage the housekeeping and front office teams fostering a culture of collaboration and customer-focused service
- Develop and implement strategic plans to enhance guest satisfaction operational efficiency and revenue optimization
- Own the rooms division P&L contributing to annual budget planning and ensuring expenses are in line with targets
- Drive continuous improvement in quality metrics and guest satisfaction scores
- Spearhead capital expenditure projects related to the rooms division
- Implement and maintain standard operating procedures for housekeeping and front office operations
- Analyze performance data and market trends to make informed decisions and drive innovation in service delivery
- Collaborate with other department heads to ensure seamless guest experiences across all touchpoints
- Mentor coach and develop team members setting clear objectives and providing regular feedback
- Ensure compliance with all relevant health and safety regulations and company policies
- Serve as a key member of the hotels crisis management team
- Build and maintain strong relationships with suppliers contractors and internal stakeholders
Qualifications :
- Proven experience in a similar Director of Rooms or senior leadership role within the luxury hospitality industry
- Strong understanding of housekeeping and front office operations including best practices and emerging trends
- Excellent financial acumen with a track record of successful P&L management
- Proficiency in hotel management systems particularly Micros Fidelio Opera and KnowCross
- Outstanding leadership skills with the ability to motivate and develop high-performing teams
- Exceptional communication and interpersonal skills with the ability to interact effectively with guests staff and stakeholders at all levels
- Strong analytical and problem-solving skills with a data-driven approach to decision-making
- Experience in project management particularly in implementing new processes or overseeing renovations
- In-depth knowledge of health and safety regulations in the hospitality industry
- Ability to thrive in a fast-paced dynamic environment while maintaining attention to detail
- Cultural sensitivity and adaptability to work effectively in an international setting
- Proficiency in English; knowledge of Arabic or other languages spoken in the region is a plus
- Bachelors degree in Hospitality Management Business Administration or a related field (preferred)
- Commitment to continuous learning and staying abreast of industry innovations
Additional Information :
experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
