DescriptionWhat Youll Bring
- Experience of leading BSS/OSS Transformation programs/consulting engagements will be preferred
- Have a clear understanding of RACI and how it applies in the program(s) under execution
- Ability to work with cross-functional teams to establish and maintain our roadmap setting appropriate expectations and ensuring our product and services meet our high operational excellence standards
- Demonstrated ability to think broadly and strategically
- Superior verbal and written communication skills as well as presentation skills in English are critical for this role
- Judgment maturity negotiation/influence skills analytical skills and leadership skills
- Ability to work across and engage individuals and teams located across multiple geographies and or cultures
- Experience interacting with both business and IT/Technology staff at all levels including the executive level
- Solid analytical planning and interpersonal skills with an ability to handle competing demands
- Strong knowledge and understanding of business need with the ability to establish/maintain high level of customer trust and confidence
- 15-20 years of experience in Communications Consulting with at least 5 plus years in customer facing/engagement roles at leadership level
- At least 10 years of experience working in Middle East region
What Well offer you
- A competitive salary with exciting benefits
- Learning and development opportunities to advance your career
- An Employee Assistance Program to support your mental health
- Employee resource groups that champion our diverse communities
- An inclusive culture that celebrates what makes you unique
Career Level - IC5
#LI-MP1
ResponsibilitiesWhat Youll Do
- Provide leadership for Delivery engagements with an overall objective of driving customer happiness and Program success
- Participate in strategic and tactical planning for CS4I in the account
- Builds on-going customer relationships
- Onsite stake holder managementCIO IT/Transformation Director Operations Head and Business Heads (CCO CBO)
- Be prepared to manage multiple stakeholders on projects - manage expectations alignment and communications with customers and stakeholders through cadenced meetings reports statuses reviews etc
- Point of escalation as per below layered escalation path: Project Manager->Program Director/Delivery lead->Consulting Account Director->Regional V
- Work collaboratively with Program Director & Solution Owner for the Delivery Track:
- Support Oracle delivery team in resolution of client dependencies/risks & getting crucial stake holder alignment/support
- Be the customer advocate with the program team to address customer concerns & identify workable solutions
- Timely & proactively report to Regional Head any key concerns that cannot be resolved with program team or with client
- Foster a positive team environment that promotes professionalism trust and accountability
- Setup alignment calls/mechanisms between various Oracle teams involved in the account
- Support Business development on Comms network/ apps opportunities
- Work cohesively with Oracle Consulting Sales Director to support the ongoing sales opportunities or help develop the sales pipeline in the account/country
- Periodically follow up on Milestone sign-offs invoicing & collections
- Work towards developing relationships with customer Finance procurement & Vendor Management teams
- Provide regular updates and insights on the account
- You are required to follow Oracles code of conduct
- Oracle strongly believes in promoting healthy work environment and expects all its employees to respect views of other Oracles employees clients and partners
QualificationsCareer Level - IC5
Required Experience:
Director
Description What Youll BringExperience of leading BSS/OSS Transformation programs/consulting engagements will be preferredHave a clear understanding of RACI and how it applies in the program(s) under executionAbility to work with cross-functional teams to establish and maintain our roadmap setting...
DescriptionWhat Youll Bring
- Experience of leading BSS/OSS Transformation programs/consulting engagements will be preferred
- Have a clear understanding of RACI and how it applies in the program(s) under execution
- Ability to work with cross-functional teams to establish and maintain our roadmap setting appropriate expectations and ensuring our product and services meet our high operational excellence standards
- Demonstrated ability to think broadly and strategically
- Superior verbal and written communication skills as well as presentation skills in English are critical for this role
- Judgment maturity negotiation/influence skills analytical skills and leadership skills
- Ability to work across and engage individuals and teams located across multiple geographies and or cultures
- Experience interacting with both business and IT/Technology staff at all levels including the executive level
- Solid analytical planning and interpersonal skills with an ability to handle competing demands
- Strong knowledge and understanding of business need with the ability to establish/maintain high level of customer trust and confidence
- 15-20 years of experience in Communications Consulting with at least 5 plus years in customer facing/engagement roles at leadership level
- At least 10 years of experience working in Middle East region
What Well offer you
- A competitive salary with exciting benefits
- Learning and development opportunities to advance your career
- An Employee Assistance Program to support your mental health
- Employee resource groups that champion our diverse communities
- An inclusive culture that celebrates what makes you unique
Career Level - IC5
#LI-MP1
ResponsibilitiesWhat Youll Do
- Provide leadership for Delivery engagements with an overall objective of driving customer happiness and Program success
- Participate in strategic and tactical planning for CS4I in the account
- Builds on-going customer relationships
- Onsite stake holder managementCIO IT/Transformation Director Operations Head and Business Heads (CCO CBO)
- Be prepared to manage multiple stakeholders on projects - manage expectations alignment and communications with customers and stakeholders through cadenced meetings reports statuses reviews etc
- Point of escalation as per below layered escalation path: Project Manager->Program Director/Delivery lead->Consulting Account Director->Regional V
- Work collaboratively with Program Director & Solution Owner for the Delivery Track:
- Support Oracle delivery team in resolution of client dependencies/risks & getting crucial stake holder alignment/support
- Be the customer advocate with the program team to address customer concerns & identify workable solutions
- Timely & proactively report to Regional Head any key concerns that cannot be resolved with program team or with client
- Foster a positive team environment that promotes professionalism trust and accountability
- Setup alignment calls/mechanisms between various Oracle teams involved in the account
- Support Business development on Comms network/ apps opportunities
- Work cohesively with Oracle Consulting Sales Director to support the ongoing sales opportunities or help develop the sales pipeline in the account/country
- Periodically follow up on Milestone sign-offs invoicing & collections
- Work towards developing relationships with customer Finance procurement & Vendor Management teams
- Provide regular updates and insights on the account
- You are required to follow Oracles code of conduct
- Oracle strongly believes in promoting healthy work environment and expects all its employees to respect views of other Oracles employees clients and partners
QualificationsCareer Level - IC5
Required Experience:
Director
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