Project and Service Management Staff Officer with security clearance

Would you like to join the leading international intergovernmental organization

We are seeking an accomplished Project and Service Management Staff Officer to support a dynamic high-visibility NATO initiative. This interim role offers the opportunity to shape project delivery and service integration within a cutting-edge operational environment. You will act as a key advisor facilitator and change agentensuring projects are delivered on time within budget and to the highest standards of quality and compliance.

Responsibilities:

Project Management:

• Plan implement and manage assigned projects in accordance with NATO regulations and NCIA policies.
• Ensure projects are delivered within defined Time Cost and Quality tolerances.
• Facilitate the integration of new or modernized capabilities within the ESOC.
• Participate in project management activities and provide technical support as needed.

Service Management:

• Provide Subject Matter Expertise (SME) to support ESOC Service Management and its integration with NCIA systems.
• Create coordinate and publish documentation ensuring alignment with existing frameworks.
• Support ESOCs ISO/IEC 20000 certification efforts across all stages.
• Assist in day-to-day service management tasks and initiatives.

Essential Qualifications & Experience:

• A Bachelors degree at a nationally recognised / certified University in a related discipline.
• Proven experience of at least 8 years in Project Management;
• Proven experience of at least 5 years in Service Management practices with particular emphasis to Service Transition Service Operation and Continual Service Improvement;
• A recognised and still valid Project Management certification such as PRINCE 2 or similar;
• A recognised and still valid Service Management certification such as ITIL or ISO/IEC 20000;
• Demonstrable knowledge of and experience using Service Now;
• Knowledge of configuration management concepts system life cycle management and quality management;
• Knowledge and experience in Project Management tools;
• Experience in successfully leading multi-functional teams as a self-motivated decision maker anticipating risks taking initiative and acting as a Change Champion;
• Experience in developing and managing KPIs and metrics;
• Experience in business planning preparation and production of budget submissions;
• Due to the sensitivity of the work he/she must possess an unequivocal level of trust and discretion;
• Demonstrated capacity to exercise strong judgement in advising unit leadership setting priorities and executing requirements;
• Advanced skills with Microsoft Excel;
• Knowledge of and experience in using financial tools (such as Oracle SAP etc...);
• Prior experience of working in an international environment comprising both military and civilian elements;
• Proven ability to communicate effectively orally using tact and diplomacy and in writing with good briefing skills.
• Knowledge of NATO responsibilities and organization including ACO and ACT

If youve read the description and feel this role is a great match wed love to hear from you! Click Apply for this job to be directed to a brief questionnaire. It should only take a few moments to complete and well be in touch promptly if your experience aligns with our needs.