Staff Senior Golang Engineer

Zendesk

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profile Job Location:

Kraków - Poland

profile Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description

Zendesk is a service-first CRM company that builds powerful customizable software designed to improve customer relationships. We encourage growth innovation and believe in giving back to the communities we call home. With us youll help build and maintain backend systems that support customers worldwide.


Were looking for a Staff/Senior Backend Software Engineer (Golang) to join our engineering this role youll build reliable services collaborate with cross-functional partners and contribute across the full software development lifecycle. Youll work with Go and modern backend practices including automated testing containerization cloud infrastructure and data stores. Experience with event-driven systems is a plus.


What youll be doing

  • Design build test and maintain backend services using Golang.

  • Collaborate with engineers and stakeholders to translate requirements into technical designs and working software.

  • Contribute to the full SDLC: discovery design implementation testing deployment monitoring and support.

  • Write clean maintainable code with strong automated test coverage (e.g. Go test).

  • Improve reliability scalability performance and observability through pragmatic engineering and operational practices.

  • Work with data stores and messaging systems such as PostgreSQL Redis and Kafka (or equivalents).

  • Participate in code reviews design discussions and documentation to strengthen shared patterns and engineering standards.

  • Help reduce technical debt through refactoring and continuous improvement.

What you bring to the team

  • Experience building backend systems with Golang (or strong proficiency in another backend language and willingness to ramp up in Go).

  • Comfort with automated testing and debugging in production-oriented systems.

  • Familiarity with containerization and delivery workflows (e.g. Docker CI/CD).

  • Exposure to cloud platforms (e.g. AWS) and operating services in distributed environments.

  • Understanding of API design and backend architecture (RESTful and/or event-driven patterns).

  • Experience with relational and/or key-value data stores (e.g. PostgreSQL Redis) and messaging/queueing systems (e.g. Kafka SQS or equivalents).

  • Clear communication skills and a collaborative mindset.


Nice to have

  • ClickHouse

  • Kafka stream processing libraries (e.g. Sarama Goka) or similar tooling

  • Temporal and/or Cassandra

  • Experience with event-driven architectures at scale


What you can expect

  • The chance to grow by tackling challenging problems and building impactful systems.

  • Collaboration with a supportive team that values quality and learning.

  • Flexibility to adjust your workday to your needs and circumstances.

  • Competitive compensation and a comprehensive benefits package.


If youre excited about building dependable backend systems in Go and want to work in a collaborative customer-focused environment wed love to hear from you.

The Poland annualized base salary range for this position is zł304000.00-zł456000.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position the actual compensation offered will be based on job related capabilities applicable experience and other relevant factors. This position may also be eligible for bonus benefits or related incentives that will be communicated during the offer stage.

Hybrid: In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.


Required Experience:

Staff IC

Job DescriptionZendesk is a service-first CRM company that builds powerful customizable software designed to improve customer relationships. We encourage growth innovation and believe in giving back to the communities we call home. With us youll help build and maintain backend systems that support c...
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