Pega BSA (Business Systems Analyst) || Onsite – Toronto, Ontario || Contract

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Pega BSA (Business Systems Analyst) - Banking Domain MUST

Location: Onsite Toronto Ontario
Duration: 6 12 Months (Contract)
Work Type: 100% Onsite (No Remote / No Hybrid)

Job Summary

We are seeking an experienced Pega Business Systems Analyst (9-14 years) to support a major enterprise Pega implementation. The ideal candidate will have strong experience translating business requirements into Pega functional specifications supporting solution design validating end-to-end workflows and working closely with business product QA and development teams to ensure successful delivery.

Key Responsibilities

Work with business stakeholders to gather analyze and document functional and non-functional requirements.
Develop BRDs FRDs user stories acceptance criteria data mapping and process flows.
Partner with Pega Solution Architects and Development teams to translate requirements into functional solutions.
Participate in end-to-end solution design workshops sprint planning backlog grooming and demos.
Analyze existing workflows rules case management and user interfaces to identify gaps and enhancement opportunities.
Support the creation and execution of UAT test plans and test cases; validate outcomes.
Track and manage requirements traceability throughout the development lifecycle.
Coordinate defect triage with automation QE and development teams ensuring timely resolution.
Support documentation of business process changes and training materials for end-users.
Facilitate cross-functional communication and ensure alignment across stakeholders.

Required Skills & Experience

9-14 years of total IT experience with 5 years in a BSA role working on Pega projects.
Strong experience gathering requirements and writing detailed user stories specific to Pega implementations.
Hands-on expertise with:
- Pega Case Types
- Workflows & UI
- Data models decision rules correspondence SLAs
- Rule resolution and Pega terminology
Ability to interpret Pega technical designs and explain them in business language.
Strong understanding of APIs (REST/SOAP) integration patterns and downstream data impacts.
Experience working in Agile Scrum environments with JIRA Azure DevOps or similar ALM tools.

Preferred Qualifications

Pega BA / CSA / CSSA certification preferred (not mandatory).
Experience supporting UAT production rollout validation and change management initiatives.

Job Title: Pega BSA (Business Systems Analyst) - Banking Domain MUST Location: Onsite Toronto Ontario Duration: 6 12 Months (Contract) Work Type: 100% Onsite (No Remote / No Hybrid) Job Summary We are seeking an experienced Pega Business Systems Analyst (9-14 years) to support a major enterp...