Business Process Delivery Order to Cash Processor
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Job Summary
Key Duties and Responsibilities:
Manages and execute Order to Cash Collection process.
Support to maintain and improve service performance metrics reports including but not limited to collection AR to customers and maintain acceptable level of overdue invoices
Provide status of work in process customers portfolio assist in planning and coordinating execution of work escalate issues in a timely and appropriate manner while pushing to identify resolutions
Provide quality cost effective service while looking at ways to contribute to process improvement in collections
Ownership over the accounts receivable subledger and supporting with month-end close.
May provide ad-hoc analyses and summaries of information as requested
Specific Skills and Experiences:
Graduate of finance-related or business course; Accounting graduate an advantage
At least 6 months related working experience in B2B collection process or equivalent fields;
Experience in any of skills below is preferred but not required
Sales Billing Cash Application Manage Contracts Credit Management Collections Reconciliations respond to queries (voice and query capability)
Experience in any accounting ERP (Oracle SAP etc.)
Able to communicate well in English for verbal and written forms
Analytical and fact-based decision-maker
Ability to quickly identify issues and risks and provide recommendations
Experience in team interactions and facilitation
SSC BPO experience an advantage but not required;
Able to perform analysis of data and tasks of medium to high complexity
Shift Hours: Night shift
Location: Noida
Manages and execute Order to Cash Collection process.
Support to maintain and improve service performance metrics reports including but not limited to collection AR to customers and maintain acceptable level of overdue invoices
Provide status of work in process customers portfolio assist in planning and coordinating execution of work escalate issues in a timely and appropriate manner while pushing to identify resolutions
Provide quality cost effective service while looking at ways to contribute to process improvement in collections
Ownership over the accounts receivable subledger and supporting with month-end close.
May provide ad-hoc analyses and summaries of information as requested
Specific Skills and Experiences:
Graduate of finance-related or business course; Accounting graduate an advantage
At least 6 months related working experience in B2B collection process or equivalent fields;
Experience in any of skills below is preferred but not required
Sales Billing Cash Application Manage Contracts Credit Management Collections Reconciliations respond to queries (voice and query capability)
Experience in any accounting ERP (Oracle SAP etc.)
Able to communicate well in English for verbal and written forms
Analytical and fact-based decision-maker
Ability to quickly identify issues and risks and provide recommendations
Experience in team interactions and facilitation
SSC BPO experience an advantage but not required;
Able to perform analysis of data and tasks of medium to high complexity
Shift Hours: Night shift
Location: Noida
Key Skills
- Loan Processing
- Typing
- Data Entry
- Customer Service
- Organizational skills
- Basic Math
- Computer Skills
- Fraud
- Microsoft Outlook
- 10 Key Calculator
- Fair Housing Regulations
- Food Processing
