Chat Support Associate
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Chat Process Associate Ahmedabad Hiring Through Jabalpur Drive
Work Mode: On-site (Office)
Drive Location: Jabalpur
Relocation Required: Ahmedabad
Salary Range:CTC
Position Overview
We are seeking motivated individuals for the position of Chat Process Associate for our Ahmedabad office. This hiring is being conducted through a dedicated drive in Jabalpur. Candidates selected through the process must be willing to relocate to Ahmedabad for full-time office-based work.
This position offers excellent exposure in the travel service industry and is suitable for freshers as well as candidates with prior customer support experience.
Responsibilities
Handle customer queries related to travel through non-voice channels such as chat and email.
Provide clear accurate and timely responses to customer inquiries.
Manage booking-related issues itinerary clarifications cancellations and general travel support.
Maintain service standards documentation accuracy and process compliance.
Work efficiently in rotational shifts including night shifts as required.
Requirements
Minimum qualification: 12th pass graduate or diploma holder
Freshers can apply; prior BPO customer service or travel domain experience is an advantage
Strong written English communication skills
Good typing speed and basic computer proficiency
Willingness to relocate to Ahmedabad after selection
Comfortable with rotational and night shift schedules
Benefits and Compensation
CTC ranging from 25000 to 35000 based on experience and interview performance
Provident Fund
Shift allowances
Night shift cab (one-way) provided
Medical insurance
Career growth opportunities within the travel and customer experience sector
Work Location Details
Drive Location: Jabalpur
Final Joining Location: Ahmedabad (On-site)
Required Skills:
communicationwritten communicationinterantional callemail supportcustomer supportclient supportinternational bpochat supportcommunication skillsinternational voice process
Key Skills
- Dewatering
- Facilities Management
- Crystal Report
- Infection Control
- Instrumentation
- Anesthesia
