Support Assistant

Permanent Full Time

Location: Nottingham Support Office

Recruitment Partner: Olivia Wilson

About the role

Working as part of the Boots Transport Office function you will be the working with and supporting the BTO and Boots Healthcare Logistics field team. Boots Healthcare Logistics is a function that deliver medication from Boots stores to patients in their own homes and care homes.

You will work as part of the Boots Transport Office team which sits in the logistics function supporting various elements of the operation by way of managing email inboxes and triaging requests fleet administration basic support on the routing software and handheld devices. You may also support on projects and initiatives.

Key responsibilities

• 1st line support for BTO (Boots Transport Office) and BHL (Boots Healthcare Logistics) with queries and triaging requests.

• Support with elements of fleet administration inc insurance fuel cards tolls etc.

• Support with the basics of the routing software used to produce routes

• Support with basic trouble shooting for the handheld devices used by drivers within Boots Healthcare Logistics

• Support with keeping trackers up to date and providing accurate information to the BHL leadership team

• Support with other admin requests

• Support with managing two shared inboxes and responding to day-to-day requests from within own team and the BHL field team

• Provide general support across the team

What youll need to have

• Good administrative and organising skills good attention to detail.

• Good IT skills and confident using Word Excel & PowerPoint potential to learn Power Bi and SQL

• Effective communicator and understands the importance of and can build a strong network around the business

• Able to build great relationships with the team they work with and for is seen as someone who is pleased to provide support. Enjoys sharing knowledge and supporting other team members.

Our benefits

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including option to buy additional holiday discounted gym membership life assurance activity passes and much more.

• Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Exclusions may apply eligible roles only. Please note any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots with you we change for the better.

Whats next

Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.