This is a remote position.
About Templar Shield
Templar Shield is a boutique high-performance consulting firm and ServiceNow Elite Partner. We specialize in Integrated Risk Management Cybersecurity Third-Party Risk Operational Resilience and AI Governance for highly regulated industries including critical infrastructure financial services healthcare energy and public sector.
Primary Objectives:
Executive Support
Manage the CEOs calendar including scheduling meetings prioritizing tasks and resolving scheduling conflicts.
Coordinate domestic and international travel arrangements itineraries and logistics for CEO and C-Suite team.
Schedule/coordinate key client and partner meetings.
Ensure CEO inbox management timely follow-ups and professional correspondence.
Draft and edit emails presentations and reports on behalf of the CEO.
Support expense reimbursement submission and tracking for CEO.
Handle confidential information with integrity and discretion.
Conduct research and compile data for executive decision-making.
Take ownership of special projects as assigned often involving cross-functional coordination.
Operations
Support planning and logistics for internal and external meetings executive retreats and events.
Coordinate materials and collateral inventory and logistics to and from events.
Track and manage event registration lists leads and follow-up tasks.
Maintain and update partner profiles listings and collateral in ServiceNow Partner Portal and App Store.
Coordinate internal event calendar ensuring alignment across events campaigns and partner activities.
Support execution of campaigns via HubSpot (email landing pages nurture flows).
Support social media scheduling and content development with guidance from Channel Manager.
Support creation and updates to sales enablement and collateral materials (case studies one-pagers presentations).
Support Channel Manager in coordination of scheduling calls with partner account executives and partner portal management.
Qualifications:
3-5 years of experience supporting a C-level executive or Senior Management ideally in consulting technology or fast-paced startup environments
Excellent verbal and written communication skills
Proven ability to manage multiple priorities and deliver under pressure
Proficient in Microsoft Office Suite Google Workspace Zoom and project management tools (e.g. Asana Trello)
Strong organizational and project management skills; attention to detail is a must
Resourcefulness; must know when and how to take appropriate action
Ability to work well in a team and independently
Enjoy working in an autonomous/independent environment
Available during a standard workday 8-5 per client time zone MT time zone preferred
Preferred:
Prior experience supporting an executive in the cybersecurity risk or SaaS space
Familiarity with ServiceNow or enterprise consulting operations
Bachelors degree in Business Communications or related field
Prior experience in CRM technology
Understanding of partner ecosystems (experience with ServiceNow or other SaaS ecosystems is a plus)
What We Offer
Required Skills:
Manage the CEOs calendar including scheduling meetings prioritizing tasks and resolving scheduling conflicts. Coordinate domestic and international travel arrangements itineraries and logistics for CEO and C-Suite team. Schedule/coordinate key client and partner meetings. Ensure CEO inbox management timely follow-ups and professional correspondence. Draft and edit emails presentations and reports on behalf of the CEO. Support expense reimbursement submission and tracking for CEO. Handle confidential information with integrity and discretion. Conduct research and compile data for executive decision-making. Take ownership of special projects as assigned often involving cross-functional coordination. Operations Support planning and logistics for internal and external meetings executive retreats and channel/marketing events. Support marketing materials and marketing collateral inventory and logistics to and from events. Track and manage event registration lists leads and follow-up tasks. Maintain and update partner profiles listings and collateral in ServiceNow Partner Portal and App Store. Coordinate internal marketing calendar ensuring alignment across events campaigns and partner activities. Support execution of campaigns via HubSpot (email marketing landing pages nurture flows). Support social media scheduling and content development with guidance from Channel Manager. Support creation and updates to sales enablement and marketing collateral (case studies one-pagers presentations). Support Channel Manager in coordination of scheduling calls with partner account executives. 3-5 years of experience supporting a C-level executive or Senior Management ideally in consulting technology or fast-paced startup environments Excellent verbal and written communication skills Proven ability to manage multiple priorities and deliver under pressure Proficient in Microsoft Office Suite Google Workspace Zoom and project management tools (e.g. Asana Trello) Strong organizational and project management skills; attention to detail is a must Resourcefulness; must know when and how to take appropriate action Ability to work well in a team and independently Enjoy working in an autonomous/independent environment Available during a standard workday 8-5 per client time zone unless otherwise specified
Required Education:
Prior experience supporting an executive in the cybersecurity risk or SaaS spaceFamiliarity with ServiceNow or enterprise consulting operationsBachelors degree in Business Communications or related fieldPrior experience in CRM technologyUnderstanding of partner ecosystems (experience with ServiceNow or other SaaS ecosystems is a plus)
IT Services and IT Consulting