General Information
Primary Location:Grand Rapids MI
Employee Status: Full-Time
Workplace Type:Hybrid
Who we are:
At LMCU youll find more than just a job - discover a fulfilling career where your contributions truly matter.
Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.
About this position:
The Senior Project Manager plays a critical role in driving strategic enterprise initiatives across the credit union with a focus on enhancing agility member experience and operational efficiency. As a key member of the Enterprise Agility team this role leads cross-functional projects that align with organizational priorities including digital transformation modernization of core systems and regulatory compliance. The ideal candidate possesses extensive project leadership experience a deep understanding of the credit union industry and a passion for agile delivery and continuous improvement.
What youll do:
Strategic Leadership & Project Oversight:
Lead complex cross-functional enterprise projects from initiation through delivery ensuring alignment with organizational strategy and member-centric outcomes.
Provide strategic direction and mentorship to project managers and cross-functional peers contributing to the maturity of the Enterprise Agility framework and overall project management excellence.
Champion the adoption of agile and adaptive delivery practices facilitating agile ceremonies and fostering a culture of continuous learning innovation and collaboration.
Planning Execution & Risk Management:
Collaborate with business and technical leaders to define project scope objectives success metrics and resource needs that drive clarity and accountability.
Develop and manage comprehensive project plans including timelines budgets dependencies and risk mitigation strategies to ensure predictable delivery and transparency.
Apply critical thinking and problem-solving skills to identify challenges early propose practical solutions and implement contingency plans that maintain project momentum.
Proactively identify and resolve project issues dependencies and risks with a solutions-oriented mindset and sense of ownership.
Stakeholder Engagement & Communication:
Communicate effectively with stakeholders at all levels using strong partnership and influencing skills to manage expectations inform decisions and drive alignment on project outcomes.
Build and sustain strong relationships across departmentssuch as Member Experience Lending IT Marketing Finance Compliance and Riskto promote organizational alignment shared accountability and trust.
Performance Monitoring & Reporting:
Monitor and report on project health progress and outcomes to executive leadership and governance committees using data-driven insights to inform strategic decisions and continuous improvement.
What youll bring:
7 years of project management experience with at least 3 years leading enterprise-level initiatives. Experience in the credit union or broader financial services industry is strongly preferred.
Bachelors degree in business project management finance technology or related field of study.
PMP PMI-ACP or SAFe certification preferred.
Proven ability to build trust and handle confidential matters while influencing and motivating diverse stakeholders through clear diplomatic communication.
Strong facilitation and relationship-building skills with experience leading cross-functional meetings and collaborating effectively across all organizational levels.
Track record of delivering complex cross-functional projects on time and within budget using agile hybrid and waterfall methodologies; proficient with project management tools (Jira ServiceNow SPM Miro SharePoint)
Experience in credit union operations and core banking systems (Symitar Silverlake) with understanding of regulatory requirements; ability to lead multiple concurrent enterprise initiatives aligned to strategic goals
Strong analytical and problem-solving skills with ability to define KPIs diagnose root causes and manage competing priorities while delivering quality results under tight deadlines
What youll get:
All Employees: weekly pay and retirement savings options.
Full Time Employees: comprehensive health coverage including medical (with prescription) dental vision HSA match paid parental leave and tuition reimbursement.
To see a full list of our benefit offerings check out this helpful guide!
Have additional questions about the role Email the Talent Acquisition Team at: .
If you lack access to the internet or require an accommodation in the application process please send your resume via mail to 5664 Prairie Creek Drive Caledonia MI 49316.
Required Experience:
Senior IC