Position Summary
Act as Subject Matter Expert (SME) for multiple information systems tools or processes providing expertise guidance and standardization for LifePoint and acquired entities.
Essential Responsibilities
SME Responsibilities: Provide expertise and standardization across infrastructure systems tools and processes.
Infrastructure Design & Optimization: Build design and optimize systems to support HITS strategic objectives; seek efficiencies through automation and new product recommendations.
Workflow Development: Create methodology and processes to support infrastructure systems.
Issue Resolution: Triage document and act as Level 3 escalation for technical issues from ticket management system.
Vendor Management: Serve as primary point of contact for strategic technology vendors; ensure accountability and alignment with business objectives.
Risk Evaluation: Assess risks associated with assigned systems and provide guidance to leadership.
Migration Strategy: Execute and advise on migration strategies to future technical architecture.
Configuration Specifications: Define system configurations based on application business and technical requirements.
Root Cause Analysis: Utilize problem management techniques to analyze failures and implement corrective actions.
Performance Monitoring: Measure application OS and hardware performance on cloud resources; recommend improvements.
Testing & Selection: Participate in testing and selection of new systems and infrastructure projects.
Business Support: Assist with procurement budgeting and forecasting for assigned systems.
Documentation: Communicate and document operating system infrastructure and middleware issues.
Other Duties: Perform additional tasks as assigned.
Additional Information
Serves internal and external stakeholders (co-workers clients patients vendors). Handles sensitive and confidential information. Requires understanding of healthcare regulatory compliance (e.g. HIPAA) and application of policies and procedures.
Knowledge Skills & Abilities
Education: Bachelors Degree or equivalent experience.
Experience:
Minimum 5 years in healthcare IT infrastructure (multi-facility environment).
Familiarity with Cloud Security Operations (12 years).
Familiarity with DevOps tools practices and scripting (12 years).
Certifications: Not required.
Technical Skills: Intermediate programming relational databases operating systems.
Communication: Ability to convey complex information and interact with management.
Problem-Solving: Handle varied and complex business problems using analysis and interpretation.
Project Management: Manage multiple projects delegate tasks and allocate resources.
Physical & Mental Demands
Occasional standing walking lifting up to 20 lbs. Extended computer use; repetitive upper body motion. Vision requirements: close distance color peripheral depth perception.
Work Environment & Travel
Office and hospital environments; may involve exposure to hazards. Minimal overnight travel (up to 10%).
Required Experience:
Senior IC
Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 a ... View more