MSP Level 3 Technician
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Job Location:
Colorado Springs, CO - USA
Yearly Salary:
$ 72000 - 90000
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- At least 3 years of experience in IT support or related technical roles with recent experience in an MSP or multi-client environment strongly preferred
- Proficiency in network infrastructure server administration and virtualization technologies
- Strong hands-on experience with:
- Microsoft 365 / Entra ID (Azure AD) Exchange Online SharePoint/OneDrive
- Windows Server (2012R2 or newer) Active Directory Group Policy DNS DHCP
- Business firewalls (e.g. Meraki Fortinet SonicWall or similar) VPNs and core networking concepts (VLANs routing basics trunking)
- Expertise in diagnosing and troubleshooting complex hardware software and networking issues in production environments
- Ability to implement IT projects manage upgrades and perform system migrations with minimal supervision
- Fundamental understanding of cybersecurity system monitoring backup/DR and IT compliance (e.g. HIPAA CMMC PCI is a plus)
- Experience providing customer-facing technical support and working directly with end users and business decision-makers
- Strong communication problem-solving documentation and organizational skills
- Information Technology certifications (e.g. CompTIA Microsoft Cisco) are a plus but not required
- Authorized to work in the United States and able to pass any required background checks
This role requires the ability to work both onsite and remotely depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid drivers license. Flexibility in working hours including evenings and weekends may be required to accommodate client emergencies or project deadlines.
- Fast-paced and dynamic environment with a focus on delivering high-quality IT support to SMB clients.
- Collaborative and supportive team culture.
- Competitive salary and performance-based bonuses
- Comprehensive health dental and vision insurance plans
- Retirement savings plan with employer matching
- Generous paid time off and holiday schedule
- Professional development opportunities and reimbursement for certifications
- Flexible working hours and remote work options
- Supportive and collaborative work environment
Company Overview
We offer a dynamic and supportive work environment where your contributions are valued and your professional growth is encouraged. At TeamLogic IT youll have the opportunity to work on diverse and challenging projects enhance your technical skills and make a meaningful impact on our clients businesses. If you have a strong IT background a problem-solving mindset and a passion for innovation youll thrive in our fast-paced ever-evolving industry. Our team is driven by a commitment to expanding boundaries leveraging expertise and delivering smart solutions. As part of a local office youll also benefit from the collaboration and support of a vast network of technicians across North America.
This is a remote position.
Our growth isnt measured in numbers its an investment in aligning with the best talent.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast-paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
Were Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.
Required Experience:
IC
Key Skills
- Cluster
- IT
- B2C
- Key Account
- AutoCAD Drafting
About Company
TeamLogic IT is a nationwide network of businesses that provide comprehensive computer-based services for managing information technology.
