Warranty Analyst

Ford Motor

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profile Job Location:

Chennai - India

profile Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

Description

Project manage the delivery of IMG vehicle line quality improvements (CPU Reduction) and warranty spend improvements through CPR actions.



Responsibilities

  • Project manage warranty quality improvements on IMG built products to reduce cost per unit (CPU)

  • Project manage warranty spend reduction opportunities to reduce cost per repair (CPR)

    • Monitor warranty trends to identify warranty quality issued and warranty spend reduction opportunities

    • Prepare business cases for reduction opportunities

    • Understand warranty part failure modes and collaborate with PD/STA to raise 8Ds projects

    • Coordinate action plans to Implement warranty spend reduction opportunities using the 13 tools

      (e.g. child part repairs improved diagnostics standard repair time reductions WSM modifications Dealer Comms Remanufacturing/sublet part pricing/sourcing)

    • Monitor warranty to validate quality and warranty spend reduction actions

  • Manage reporting of project status in required forums

  • Manage and deliver warranty spend roadmap/KPIs

  • Represent IMG Warranty at relevant project meetings

  • Complete special assignments and Projects as required



Qualifications
Education QualificationTertiary qualification required (Engineering preferred) 8D
No. of Years of Experience

Min 5 years experience leading teams in a technical environment required

Professional Exposure

(Technical Skills)

Automotive experience preferred

Preferred previous experiences

Manufacturing Quality Material Handling experience in a high-quality manufacturing-design environment

Functional Skills

Strong Technical Analytical and Project Management skills required

An ability to manage and deliver specific projects independently

Behavioural Skills

Leadership Results-driven attitude Effective communication skills (incl English) both verbal and written. Ability to influence and build relationships.

Special Knowledge/Skills Required

Quality-AI / GSAR / OWS-SERVIS2 / Microcat / Panda / PTS

Microsoft Office-Datacubes

8D Statistics-SPCFord QOS Project Management

Any Others

Hybrid Work Position

Flexible work hours required (incl participation in global mtgs in evenings) Limited travel may be required.




Required Experience:

IC

DescriptionProject manage the delivery of IMG vehicle line quality improvements (CPU Reduction) and warranty spend improvements through CPR actions.ResponsibilitiesProject manage warranty quality improvements on IMG built products to reduce cost per unit (CPU)Project manage warranty spend reduction ...
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Key Skills

  • Fiscal Management
  • Flooring Installation
  • Customer Service
  • Algebra
  • Computer Skills
  • Construction Experience
  • Dealership Experience
  • Conflict Management
  • Computer Literacy
  • Customer relationship management
  • Geometry
  • QA/QC

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