Partnership Auditor
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Who We Are
Because of this control is a core activity at Wakam not just a regulatory requirement. We go beyond standard frameworks to ensure that our partners deliver the best possible service to our policyholders and that Wakam is fully in control of the risks and compliance obligations associated with delegated activities.
About the Team
You will join the Partnerships Control team which plays a critical role for:
- Ourpolicyholders by ensuring that partners deliver reliable highquality service.
- Ourregulators in France and across Europe by demonstrating robust oversight of delegated activities.
The team controls all partners every year combining:
- Continuous operational control
- Technical analysis
- Targeted testing and reviews
Controls cover internal practices and processes related to the distribution and management of insurance products risk identification and assessment and regulatory compliance (e.g. AM IDD GDPR).
You will report to the Partnership Control Manager and work closely with operational teams Compliance Legal and external partners.
Your Mission
As a Partnership Auditor your mission is to assess challenge and help improve how our partners manage delegated insurance activities. You will make sure they:
- Provide ahigh standard of serviceto our customers.
- Operate within arobust risk and compliance framework.
- Align withWakams expectations procedures and regulatory obligations.
You will be involved across the entire control cycle from preparation to followup.
Your Day-to-Day
Reporting to the Partnership Control Manager you will:
Prepare and Organise Controls
- Organise controls in line with the annualcontrol plan.
- Lead thepreparation phase: contractual review data and portfolio analysis definition of control scope and objectives.
- Coordinateround-table meetings with internal stakeholders(Operations Compliance Legal Claims etc.) to collect risks expectations and feedback on the partner.
Conduct Controls (On-Site or Remote)
- Perform controls with partners eitheron site or remotely.
- Assess thecontrol and compliance framework(AM IDD GDPR etc.).
- Test thecustomer journeyend-to-end from distribution to claims and complaints handling.
- Carry outsample reviews and quality checkson files processes and documentation.
Analyse Recommend and Follow Up
- Lead thepost-control phase: analyse documentation and evidence collected during the control.
- Identifyissues weaknesses and risks(operational compliance conduct reputation financial).
- Draft clearfindings and recommendations and define acorrective action planwith the partner.
- Monitor theimplementation and effectiveness of action plansand ensure the timely closure of issues.
Contribute to Methodology & Continuous Improvement
- Take an active part in theteams organisation and framework:
- Write and update procedures and control methodologies.
- Suggest improvements to thecontrol framework tools and templates.
- Share best practices and help enhance ourgroup-wide oversight model.
What You Bring
- Apostgraduate / Masters degreewith a specialization inaudit risk internal control or insurance.
- 35 years of successful experiencein audit control or internal control ideally in aninsurance company or in aconsulting / audit / control firmwith insurance clients.
- Good knowledge ofinsurance processes(distribution policy administration claims complaints) and associated risks.
- Strong command ofWord and Excel; familiarity with other tools (data analysis dashboards) is a plus.
- Fluency in Englishis required; athird European languageis a real advantage given our international footprint.
Who You Are
- You thrive indemanding fast-paced environmentsand know how to adapt quickly.
- You are recognised for yourrigour autonomy analytical and synthesis skills andexcellent writing(clear structured reports).
- You managepriorities and deadlineseffectively even when dealing with multiple partners and topics.
- You are comfortable interacting withinternal and external stakeholders including challenging conversations with partners when needed.
- You enjoyteamwork and collaboration and are motivated bycollective goals and impact.
AI & Digital Mindset
At Wakam we are progressively integrating AI and automation into our processes including control and audit activities.
For this role an appetite for AI and digital tools is a clear plus. You will have opportunities to:
- Use AIpowered tools toprepare and structure documentation analyse data and draft reports.
- Contribute ideas on how todigitise and industrialise controls(monitoring sampling dashboards risk mapping).
You dont need to be an AI expert; what we value is your curiosity openness to change and willingness to learn.
Hiring Process
We aim to keep the process transparent engaging and efficient. Heres what to expect:
Interview with Talent Acquisition Partner
Technical interview with Chief Risk Officer
- Final interview with People Partner
AI-Assisted Interview Process Policy Notion
Recruitment Agencies:
Wakam has an in-house recruitment team which focuses on sourcing great candidates directly.Wakam does not accept unsolicited resumes from agency or search firm recruiters.
Fees will not be paidin the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies we have a PSL in place soplease do not contact our managers directly.
More About Us
Check out our website to learn about the11 cultural markers that make Wakam truly special! If youre adventurous impact-driven and ready to shape the future of insurance wed love to meet you!
What Makes Us Unique:
True remote work flexibility with our Wakam From Anywhere (WFA) program - yes we even have a teammate working from a sailboat!
Flat hierarchical system promoting direct impact and autonomy
Monthly : dedicated time for personal growth and skills development
Lunch voucher with Swile card
A meaningful company: we became a Mission-driven company in March 2021
Work alongside passionate experts:who will share their knowledge and help you develop and grow in your career.
At Wakam our Free to Impact culture is built on four essential pillars that shape everything we do :
Communication & Knowledge Management
Foster transparent collaboration across our flat organizational structure
Share knowledge freely in our highly collaborative environment
Contribute to our collective intelligence through open dialogue
Curiosity
Embrace our monthly for learning and skills sponsorship
Think big and challenge conventional insurance norms
Stay eager to learn and explore new possibilities
Continuous Improvement
Take initiative to transform the insurance industry
Turn challenges into opportunities for innovation
Constantly evolve our ways of working
Outcome Oriented
Focus on impact rather than hierarchy
Drive results through clear objectives and autonomy
Transform bold ideas into concrete solutions
At Wakam we are committed to fostering an inclusive environment where diversity is celebrated. If you require any reasonable adjustments during the recruitment process please feel free to reach out to your recruiter.
Key Skills
- Auditing
- Time Management
- ICD-10
- Accounting
- Component evaluation
- Workers' Compensation Law
- SOX
- Microsoft Excel
- CPT Coding
- Internal Audits
- Medicare
- Bookkeeping
About Company
Découvrez Wakam, assureur B2B2C digital européen et créateur de d’assurance sur-mesure en marque blanche, expert en portage de risque.
