Accounts Receivable Specialist , AWS Global Order to Cash (O2C)
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Amazons Finance Operations organization is seeking a Level 5 Accounts Receivable (AR) Analyst who will drive strategic collection efforts optimize cash flow management processes and partner across multiple stakeholders to ensure excellent customer service while maintaining AWSs financial health. This role combines tactical excellence with strategic thinking to influence and improve Order-to-Cash processes. This role is based in São Paulo.
Key job responsibilities
Design and optimize collection strategies based on data-driven analysis of accounts receivable reports (aging DSO and other KPIs);
Lead cross-functional process improvement initiatives to enhance cash flow management;
Develop and implement best practices for customer accounts management;
Partner with stakeholders to identify and resolve systematic billing and collection issues;
Analyze complex account scenarios and design solutions to resolve payment disputes;
Leverage multiple data sources using SQL Excel and internal tools to create actionable insights;
Analyze and optimize reporting mechanisms to track key performance metrics;
Design and document operational procedures for managing complex customer accounts;
Drive resolution of escalated cases including executive-level communication;
Influence and collaborate with Sales Billing and Shared Services teams to resolve structural issues;
Educate internal and external customers on service tools and processes;
Mentor team members on collection strategies and best practices;
Develop and implement scalable solutions for payment application and reconciliation;
Create and maintain documentation of best practices and standard operating procedures;
Assess and monitor customer credit and financial health trends;
Identify and escalate potential risks to appropriate stakeholders;
Design mitigation strategies for complex collection scenarios;
Ensure compliance with global collection policies and procedures.
- Speak write and read fluently in English
- Experience of high level negotiation and successful internal and external relationship management
- Experience in Finance specially Accounts Receivable (order to cash) Treasury and Customer Service environment
- Demonstrated Excel skills (pivot tables XLOOKUP VLOOKUP HLOOKUP filters basic functions tables) with ability to work with large datasets
- Experience using Tableau or other BI tools. Develop financial and operational reports
- Speak write and read fluently in Spanish
- Experience working with large-scale data mining and reporting tools (examples: SQL MS Access Essbase Cognos) and other financial systems (examples: Oracle SAP Lawson JD Edwards)
- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results
- Bachelors degree or MBA
- Business-to-business collections experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Design and optimize collection strategies based on data-driven analysis of accounts receivable reports (aging DSO and other KPIs);
Lead cross-functional process improvement initiatives to enhance cash flow management;
Develop and implement best practices for customer accounts management;
Partner with stakeholders to identify and resolve systematic billing and collection issues;
Analyze complex account scenarios and design solutions to resolve payment disputes;
Leverage multiple data sources using SQL Excel and internal tools to create actionable insights;
Analyze and optimize reporting mechanisms to track key performance metrics;
Design and document operational procedures for managing complex customer accounts;
Drive resolution of escalated cases including executive-level communication;
Influence and collaborate with Sales Billing and Shared Services teams to resolve structural issues;
Educate internal and external customers on service tools and processes;
Mentor team members on collection strategies and best practices;
Develop and implement scalable solutions for payment application and reconciliation;
Create and maintain documentation of best practices and standard operating procedures;
Assess and monitor customer credit and financial health trends;
Identify and escalate potential risks to appropriate stakeholders;
Design mitigation strategies for complex collection scenarios;
Ensure compliance with global collection policies and procedures.
- Speak write and read fluently in English
- Experience of high level negotiation and successful internal and external relationship management
- Experience in Finance specially Accounts Receivable (order to cash) Treasury and Customer Service environment
- Demonstrated Excel skills (pivot tables XLOOKUP VLOOKUP HLOOKUP filters basic functions tables) with ability to work with large datasets
- Experience using Tableau or other BI tools. Develop financial and operational reports
- Speak write and read fluently in Spanish
- Experience working with large-scale data mining and reporting tools (examples: SQL MS Access Essbase Cognos) and other financial systems (examples: Oracle SAP Lawson JD Edwards)
- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results
- Bachelors degree or MBA
- Business-to-business collections experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
- Data Entry
- Customer Service
- Collection calls
- A/R Management
- credit memos
- Past due Account
- General Ledger Accounting
- Accounting
- CMA
- Excel
- Payment Plans
- Account Balances
- Credit Card
- Financial statement
- Special projects
About Company
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