Senior Technical Content Developer

Get to Know the team

Were a diverse passionate group driving productivity and engineering culture through knowledge management engagement and training.

Our Mission Empower Tech Grabbers to excel by providing a centralized hub for technical documentation self-paced learning and engaging onboarding.

Innovation We use AI-driven tools and automation to enhance learning improve documentation and scale knowledge sharing.

Get to Know the Role

Were a diverse passionate team transforming Grabs engineering culture through knowledge management and training.

This role meant to shape Grabs knowledge culture by creating clear impactful technical content. Collaborate with engineers and PMs to lead documentation and training programs.

• Focus: Engineering excellence onboarding documentation
• You will report to the Manager of Tech Learning and be based onsite at Petaling Jaya Malaysia.
• Ideal candidate: Passionate about simplifying complex ideas and scaling knowledge.

The Critical Tasks You Will Perform

• Oversee end-to-end Documentation as Code programs
• Guide strategy and improvement for technical docs & knowledge-sharing
• Partner with engineers to produce accurate scalable content (stability on-call resiliency)
• Embed docs into product/engineering workflows
• Identify gaps and promote a learning culture
• Establish content standards & templates
• Develop onboarding guides sample code & training
• Review and refine team documentation for quality/usability
• Improve Grabs technical brand by blogs/articles
• Use AI tools for smarter content creation
• Mentor junior technical content developers

Qualifications :

What Essential Skills You Will Need

• 6 years in technical writing developer docs or content strategy
• Information architecture and user-focused content skills
• Experience documenting technical features with engineering teams
• Hands-on with Docs as Code (Markdown Git CI/CD)
• Knowledge of SDLC infrastructure Git microservices
• Collaboration with engineering product design
• Background in learning/dev enablement programs
• AI-curious: automation smart search or doc assistants

Additional Information :

Life at Grab

We care about your well-being at Grab here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
• Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality ethnicity race religion age gender family commitments physical and mental impairments or disabilities and other attributes that make them unique.

Remote Work :

No

Employment Type :

Full-time