Field Service Representative

We are looking for a hands-on technically skilled Field Service Representative (FSR) to support the deployment integration and sustainment of advanced commercial communications and emerging technologies in mission-critical environments. Working under limited supervision youll serve on the front lines directly supporting end users and ensuring that systems perform reliably even under tactical conditions.

This role involves field activities including equipment setup troubleshooting maintenance and user support. Youll operate at the intersection of technology and mission execution enabling customers to fully leverage innovative communication tools in dynamic often austere environments.

What Youll Do

• Travel to both domestic and OCONUS locations to support field operations.
• Maintain accurate inventory of technical systems and perform regular preventative maintenance.
• Identify isolate and repair malfunctions using specialized diagnostic tools and procedures.
• Support system acceptance testing and assist in validating performance criteria.
• Replace defective components and escalate complex issues to senior technicians as needed.
• Interface with customers to support operational readiness and provide technical guidance.
• Perform additional duties as assigned to meet mission needs.

What Youll Accomplish in the First 6 Months

• Rapidly gain proficiency in supported technologies and deployment environments.
• Build strong working knowledge of the customers mission set and how supported technologies align.
• Successfully support customer troubleshooting efforts with minimal supervision.
• Establish credibility and reliability as a go-to technical asset in the field.

Qualifications :

Must Haves:

• Active Top Secret clearance required at a minimum.
• Prior experience supporting tactical communications networked situational awareness or commercial communications systems.
• Technical training equivalent to 2 years of trade school or military technical school.
• Minimum of 2 years of experience in a field service or technical support role.

Nice to haves:

• Fluent Spanish Language
• Prior experience as a System Administrator or supporting mobile device platforms in operational settings.
• Familiarity with configuring and managing commercial off-the-shelf (COTS) communication tools.

Additional Information :

We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression veteran status or any other characteristic protected by law. We are proud to be an equal opportunity workplace.

If you require a reasonable accommodation to apply for a position with Ridgeline International through its online applicant system please contact Ridgelines Talent Management Department at or contact us through e-mail at

Remote Work :

No

Employment Type :

Contract