Reception Team Member
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a friendly and professional Reception Team member to join our organization in Bristol United Kingdom. As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for all visitors.
- Greet and welcome guests in a warm and professional manner
- Handle guest inquiries complaints and requests efficiently and courteously
- Manage check-in and check-out procedures ensuring a smooth process for all guests
- Respond to phone calls emails and in-person inquiries promptly and accurately
- Coordinate with other departments to fulfill guest needs and resolve any issues
- Maintain a clean and organized reception area
- Process payments and handle cash transactions accurately
- Assist with administrative tasks such as filing data entry and report generation
- Stay informed about hotel amenities local attractions and events to provide guests with relevant information
- Ensure compliance with all safety and security procedures
- Be flexible in your working patterns shifts include mornings evenings and weekends.
Additional Information :
Benefits
- Discounted hotel stays across the world with ALL Heartist Card.
- Free Bonus Breaks Voucher.
- Cycle to Work Scheme.
- Staff Uniforms Provided.
- Free Staff Car Park
- Meal provided whilst on duty.
- Double time bank holiday pay
Job Types: Full time permanent
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Dhcp
- Ethernet
- Information Technology Sales
- Customer Development
- ITI
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
