Senior Advisory Solution Consultant, Partners Solution Consulting

ServiceNow is changing the way people work. With a service-orientation toward the activities tasks and processes that make up day-to-day work life we help the modern enterprise operate faster and be more scalable than ever before.  We make the world of work work better for people.

Were disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

Role:
ServiceNow is seeking a Senior Advisory Solution Consultant to support our Global Partnerships and Channel partners.  In this role you will be expected to provide pre-sales support technical product and architecture advice and ongoing communication of the latest ServiceNow solutions and capabilities. You will assist our partners in building practices that deliver exceptional customer outcomes.  Additionally you will be responsible for evangelizing ServiceNow mindshare to our partner community to evolve a ServiceNow First approach to sell effectively to their customers and to extend the ServiceNow value proposition.

What you get to do in this role:

• Evangelize ServiceNow to partners through Sales Plays and product demos
• Proactively manage relationships with executive and key partner stakeholders to build ServiceNow Mindshare
• Assist Partner Experience team on the execution of roadshows shark camps and partner events
• Provide subject matter expertise (SME) during planning solutioning and EBC briefings.  Explain core concepts of the ServiceNow platform and its value proposition
• Identify and collaborate on business development opportunities for market-differentiated Offerings/Solutions based on the ServiceNow platform and spearhead intake into the ServiceNow Built-On/Built-With program
• Mentor guide and model effective teamwork with ServiceNow and partner solution consultants to develop and apply new knowledge and skills.  Collaborate actively share knowledge and promote best known methods amongst other ServiceNow Solution Consulting team members
• Takes responsibility as primary technical touchpoint with peers when partners are engaged within an account or pursuit
• Provide feedback guidance and advice on the Art of Story Telling to partner solution consultants
• Create long term enduring relationships with partners and the senior leadership within those partners to understand their go to market strategy and attach ServiceNow into their client pursuits
• Demonstrates domain and technical expertise across multiple industry verticals knowing when to pull in the proper teams within ServiceNow to assist as needed
• For partners with true industry focus and credentials provides a point of view (or brings in expertise) on where the entire ServiceNow platform is relevant for that industry
• Travel for Partner Customer and Organizational activities

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.

• 12 years of Pre-Sales Solution Consulting experience

• Undergraduate degree in Commerce Computer Science Engineering etc.
• Working knowledge of modern web technologies and cloud computing
• Experience and understanding of multiple technical domains - application data integration big data mobility analytics etc. 
• Excellent understanding of the architectural principles for cloud-based platforms that include SaaS PaaS multi-tenancy and automation
• Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
• Quick adoption and understanding of industry/vertical business challenges and mapping how ServiceNow can help transform those verticals
• Strong facilitation skills to encourage clear articulation of the business issues and effective solution design by the relevant players 
• Sharp business judgment ability to see big picture and to prioritize 
• Executive presence strong verbal and written communication 
• Ability to manage change and ambiguity with an action-orientation/drive must thrive in a dynamic environment 
• Talented at explaining complex topics clearly and concisely and effective at providing practical guidance
• Ability to collaborate and interact at multiple levels (Enterprise Architects Technical Architects Offering Managers Directors VPs and CXOs)
• This role requires approximately 25% travel.

• Experience that will help you stand out:

• Experience with the ServiceNow product suite or competitive product suites highly desirable
• A current ServiceNow certification (e.g. Certified System Administrator and/or Certified Implementation Specialist)
• ServiceNow platform development experience
• Experience developing on competitive platforms

• What we would love to see from you before or during an interview:

• Presentation and demonstration of our ServiceNow Story
• An inspiring portfolio of applications built on platforms such as ServiceNow
• Demonstration of any accessible projects you have built

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

No

Employment Type :

Full-time