About JobTrain

Workforce development has never been more crucial to the vitality of the Bay Area economy than it is right now. As we seek to revive from the impacts of COVID low- and middle-income workers -- and those with barriers to employment -- need immediate and impactful assistance to stave off the hazards of homelessness poverty and desperation. Our economy needs skilled workers at all levels and JobTrain is the anti-poverty workforce development organization behind this important work.

JobTrain is an organization on the move. We are delivering best in class outcomes increasing our reach by expanding regionally and we have committed to an ambitious new expanded mission to help our community to advance beyond the initial job placement providing career advancement programming to help them achieve full economic mobility.

Born out of the civil rights movement in 1965 weve been servicing literally anyone and everyone who journeys through our doors at one of our (now) six Bay Area career or training create an environment and workspace where our staff reflects the diversity of the communities we serve fostering a safe and welcoming place for our deliver on some of the best outcomes in the workforce development field with a vision to provide our clients with the long-term support they need to achieve full economic mobility.

We are growing and we need your help!

About the Role

The Senior Manager of Outreach and Recruitment is responsible for our organizations community outreach and student recruitment strategy for programs and services. This position supervises a growing team of professionals who ensure that individuals are referred to and enrolled in appropriate Career Training Programs and/or Career Center Services provided by JobTrain. We are seeking a highly collaborative individual with management/supervisoryexperience bonus points for past workforce development experience. Learn more about JobTrain here:

Program Management:

• Oversee the Outreach and Recruitment teamstargeted enrollment metrics for the Career Education Training Program cohorts. Track as required using SalesForce and other systems for consistent reporting and evaluation.
• Plan design implement and lead outreach efforts across the organization and represent JobTrain in a variety of community settings including meetings outreach events and functions across the Tri-County Area (San Mateo Santa Clara and Alameda).
• Build a consistent candidate pipeline for all programs offered. Develop targeted strategies for adapting outreach needs and implement processes tools and systems to track outreach referrals and registration efficiently and effectively.
• Develop evaluate and improve processes tools and systems to enhance speed quality efficiency and outcomes related to outreach referrals and registrations.
• Maintain data and prepare reports related to outreach referrals and registrationincluding tracking overall outreach efforts and monthly progress toward the strategic plan outcomes.
• Build and maintain relationships with collaborative partners groups and organizations.
• Communicate regularly with peers management and administrative functions as needed.

Supervisory Responsibilities:

• Manages employees on the Outreach and Recruitment team to provide the overall direction coordination and evaluation of performance including monthly outreach and recruitment goals and targets.
• Responsibilities include interviewing hiring and training employees; planning assigning and directing work; appraising performance; providing feedback; acknowledging and course-correcting employees; addressing complaints and resolving problems.
• Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.

Qualifications

We strive to find candidates who have the qualifications for the role but who are also aligned with our valuesof teamwork community and leadership andhave acommitment toadvancing diversityequity and specific qualifications for this role are listed below.

Experience

• 2 years experiencesuccessfully managing the performance andresults of a function or division within a workforce development organization. Demonstratesstaff development and promotion managing team and function to quantifiable results and focus on growth and empowerment.
• 2 years direct experience leading community outreach community engagement or educational enrollmentefforts individually or as part of a team.
• 4 years of experience working in student or employee recruitment
• Computer and software literacy to potentially complex levels. Experience tracking and reporting data using CRM software and other trackingsystems.
• Experience with or knowledge of CT&E programs (formerly known as vocationaleducation.) Alternately experience with college recruitment especially with underserved populations.

Required Knowledge Skills and Abilities

• Job Knowledge:Past relevant experience in workforce development post-high school education recruitment CT&E school outreach/enrollment and up-to-date knowledge of promoting services to populations experiencing barriers to employment.
• Communication and Interpersonal Skills:Demonstrated collaborative professional relationships. Able to communicate to team and stakeholdersand represent the team and function.Ability to write reports business correspondence and procedures. Ability to effectively present information and respond to questions from groups of managers clients customers and the general public.
• Analytical Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
• Leadership Collaboration and Teamwork: Ability to influence others build collaboration and represent outreach efforts across the organization.
• Planning and Organization: Demonstrated track record of setting and meeting goals. Strong decision making organization planning and implementation skills. Ability to set priorities analyze and resolve problems. Proven ability to work independently and autonomously while achieving common organizational goals and outcomes.
• People Management: Demonstrated experience attracting managing developing evaluating and retaining staff. Ability to manage influence and motivate individuals and teams. Skilled in holding people accountable and developing their abilities to do their jobs.
• Communications: Demonstrated ability to communicate collaboratively and effectively both orally and in writing. Ability to use proper judgment when dealing with sensitive information. Good interpersonal skills with an ability to mediate and negotiate effectively across departments leadership and external partners.
• Computer Skills: Ability to use MS Suite and other technology and applications necessary to perform the job.
• Physical Requirements: Ability to sit and stand for long periods of time. Ability to occasionally lift and/or move up to 25 pounds. Ability to complete computer work for extended periods of time.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Post training this will be a hybrid role with at least 2 days in office. Training will last 3-6 months.
• Local travel may be required up to 25% of the time including the immediate Bay Area Half Moon Bay and others.
• Normal office environment. The noise level in the work environment varies between quiet and moderate.
• Some working environments may include working outdoorsor in a co-located space with other agencies or non-profit organizations.

Compensation and Benefits:

This is a full-time exempt-level position with 4 direct reports.The hiring range for this role is $87524.25-$92854.47.

JobTrain offers a competitive salary and benefits package including health insurance dental insurance vision choice of health plans (HMO PPO HDHP) paid time off retirement program employer match long-term disability and life insurance.

COVID-19 Certification

• JobTrain requires that all employees be fully vaccinated against COVID-19 except as required by law. Any employment offer will be contingent upon satisfactory proof that you are fully vaccinated from COVID-19 subject to reasonable accommodations for medical or religious reasons and/or as otherwise required by applicable law.

To Apply

Please apply on our website at We want applicants who are interested in JobTrains mission and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs.

At JobTrain we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process

JobTrain is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally JobTrain does not discriminate against any employee or applicant for employment because of race color ethnic background religion gender gender identity gender expression sexual orientation age marital status physical or mental disability or national origin.

Also please note:

• Our focus is on local candidates we do not offer relocation benefits.
• Successful candidates must have legal residency and work eligibility in the United States (per INS Form I-9 instructions).
• JobTrain will require the successful candidate to undergo a background check.

Additional Information

We want applicants who are interested in JobTrains mission and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs.

At JobTrain we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process.

JobTrain is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally JobTrain does not discriminate against any employee or applicant for employment because of race color ethnic background religion gender gender identity gender expression sexual orientation age marital status physical or mental disability or national origin.

Also please note:

• Our focus is on local candidates we do not offer relocation benefits.
• Successful candidates must have legal residency and work eligibility in the United States (per INS Form I-9 instructions).
• JobTrain will require the successful candidate to undergo a background check.