Pool & Fitness Representative

POOL & FITNESS REPRESENTATIVE

Ottawa Ontario

Build whats next at Minto

Working at Minto means being part of something biggerwhere your career is built on purpose progress and possibility. Here employees arent just valuedtheyre celebrated through peer-to-peer recognition team events and a culture that feels like family while honouring every individuals voice.

From day one weve got you covered

From your very first day at Minto youll have access to a rewarding and supportive package designed to help you thrive:

• Competitive compensation
• Peer-to-peer recognition platform that celebrates your contributions
• Professional development and learning support to fuel your growth
• Exciting career paths across a dynamic and purpose-driven organization

Your place in our story

The Pool & Fitness Representative is responsible for the Pool & Fitness Centre (PFC) facilities and ensures that all policies procedures and regulations are adhered to while delivering outstanding customer service to our members.

Heres how youll contribute

• Provides excellent customer service to guests and member by professionally handling questions and complaints as well as providing facility tours and membership registrations/renewals;
• Performs regular facility walk-through in order to supervise and monitor the gyms pool sundeck and change rooms facilities;
• Ensures on-going completion of daily cleaning responsibilities;
• Ensures on-going maintenanceof all PCF facilities by placing service/maintenance calls for broken damaged defective items;
• Perform water tests and adjusts chemicals in swimming pool and whirlpool as required;
• maintains current qualification: CPR-C WHMIS;
• Enforces all gyms and pool rules/regulations and safe practices including ratios and age requirements;
• Assists PFC team to achieve department goals such as maintaining high guests satisfaction scores and membership numbers;
• Continuously pursues cost effective alternatives to improve financial performance in all areas;
• Other duties within the scope spirit and purpose of the job as requested by management.

What you bring to the team

Heres what will help you stand out. And even if you dont tick every boxwe believe in your potential and are here to support your growth.

Education: High school is required. A University Degree or College Diploma is considered an asset..

Specialized Skills Knowledge and Abilities:

Open to new grads or those completing a Personal Training Certificate
Microsoft Office (Word Excel and PowerPoint) Outlook
Communication skills (listening verbal and written)
Problem Solving skills
Good Judgment
Interpersonal skills
Initiative and creative
Attention to detail
Emotional intelligence

Ready to build your future with us

Whether youre just starting out or looking to take the next step Minto offers the mentorship resources and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well-being we empower you to thriveprofessionally and personally.

Join a team where your growth purpose and potential are celebrated. Lets create something meaningfultogether.

About Minto

Our mission to build vibrant communities begins with the people who make it all possibleour employees. Named one of Canadas Best Managed Companies were proud of our 70-year legacy and dedicated to delivering moremore growth more purpose and more impactfor our employees homeowners residents and the neighbourhoods we serve.

Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve including individuals with disabilities. If you require accommodation or support at any stage of the recruitment and selection process well work with you to ensure your needs are met. To request accommodation please contact us at