Senior Collections Analyst

Seattle, OR - USA

Monthly Salary: $ 85000 - 105000

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

About us: Stanley - Built for Life since 1913.

Stanley 1913 has fueled the human experience since the iconic Stanley vacuum bottle revolutionized the way people enjoyed food and beverage. Today our colorful and thoughtfully designed products including the popular QuencherTM series go beyond function elevating everyday moments with style and empowering active lifestyles. Were a community of creators builders and inventors who believe in creating sustainable products for a better life and world that minimize our impact on the planet. Learn more at .

Position Overview

Join the Bearforce as a Senior Collections Analyst where you will play a key role in optimizing the companys cash this role you will lead complex accounts analyze aging reports resolve billing discrepancies strengthen customer relationships and drive improvements in execution. You will work closely with Finance Sales Customer Service and Logistics teams. This ensures accurate and timely transaction processing effective reporting and strong support for global central initiatives.

What Youll Do

Run a high-volume portfolio of accounts with a focus on reducing aging and improving DSO.
Conduct detailed analysis of customer payment behaviors trends and root causes of delinquency; recommend corrective actions.
Partner with internal teams to resolve billing issues credit disputes and account discrepancies.
Daily sales order hold review monitoring and release activities to ensure risk mitigation while supporting order flow for product shipment.
Build and maintain accurate aging reports forecasts and collection metrics for leadership review.
Lead strategic outreach to past-due customers including negotiation of payment plans and settlement terms.
Identify high-risk accounts and collaborate with Credit to assess exposure and escalate as needed.
Lead initiatives to enhance collections processes by increasing efficiency automating workflows and optimizing customer communication.
Build positive working relationships with internal and external customers.
Support monthly quarterly and year-end close activities related to receivables.
Contribute to team knowledge-sharing and guidelines.

Who You Are

Bachelors degree or equivalent experience in finance or accounting preferable.
5 years of collections accounts receivable credit or financial operations experience; senior/advanced experience leading complex accounts preferred.
Strong command of Excel (VLOOKUP/XLOOKUP pivot tables formulas) and ERP/AR systems (SAP Oracle NetSuite or similar).
Experience with collections or billing platforms; automation tools a plus.
Ability to analyze large data sets identify trends assess risk and develop actionable insights.
Outstanding written and verbal communication skills; comfortable negotiating and influencing both internal collaborators and external customers.
Adept at investigating root causes resolving disputes and navigating complex billing scenarios.
Strong cross-functional partner with the ability to work closely with Finance Sales and Customer Service teams.
Lead multiple priorities with accuracy and urgency.
Ability to build positive relationships while driving accountability for payments.
Drive for continuous improvement workflow optimization and demonstrating systems to increase efficiency.

Stanley is committed to a diverse and inclusive work environment. Stanley is an equal opportunity employer and does not discriminate based on race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status. For individuals with disabilities who would like to request an accommodation please reach out to .

Stanley is a total rewards company which includes rewards beyond base salary. At Stanley full-time employees are eligible for an annual bonus based on company and individual addition we offer a variety of employee benefits personalized time off 14-Paid holidays dental vision 401(k) and much more.

The base pay range for this position is for a successful candidate within the state listed. The successful candidates actual pay will be based on multiple factors such as work location job-related knowledge skills qualifications and experience.

Salary Range

$85000 - $105000 USD

About our parent company: Morgan Street Holdings

Stanley 1913 is part of Morgan Street Holdings (formerly HAVI) a privately owned enterprise with a diverse portfolio of operating companies. These include HAVI Supply Chain tms Stanley 1913 and Continental which provide best-in-class sourcing and supply chain capabilities brand-defining marketing and promotion services innovative consumer products and dining and refreshment food solutions. Morgan Street Holdings employs over 10000 people and serves 300 customers across the globe.

Morgan Street Holdings supports Stanley 1913 with competitive pay and benefits along with exposure to diverse industries and professional networking and development opportunities.

Required Experience:

Senior IC

About us: Stanley - Built for Life since 1913.Stanley 1913 has fueled the human experience since the iconic Stanley vacuum bottle revolutionized the way people enjoyed food and beverage. Today our colorful and thoughtfully designed products including the popular QuencherTM series go beyond function ...