Warranty Administrator
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Job Location:
Moreno Valley, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Warranty Administrator
Responsibilities:
Process & Submit: Book warranty repair orders and submit manufacturer warranty claims accurately and on time.
Track & Follow Up: Maintain receivables schedules submit service contract claims and follow up to ensure timely payment.
Collaborate: Work closely with technicians service advisors and supervisors to define claim scope and resolve issues.
Vendor Coordination: Partner with vendors and manufacturers to manage claim documentation and approvals.
Documentation: Ensure all warranty paperwork is complete accurate and compliant with manufacturer criteria.
Financial Control: Reconcile warranty receivables coordinate with accounting and verify deductibles are collected.
Compliance & Updates: Stay current on factory recalls announcements and warranty procedures.
Relationship Building: Establish positive working relationships with manufacturer and aftermarket warranty representatives.
Quality Review: Audit repair orders for accuracy codes and administrative data before submission.
Claims Management: Resubmit rejected claims promptly and maintain detailed records of claim status.
Reporting: Provide weekly claims status reports to the service manager.
Qualifications:
Experience: Minimum 2 years of warranty administration or clerical support experience (automotive preferred).
Detail Orientation: Strong accuracy organizational skills and ability to manage multiple claims simultaneously.
Collaboration: Proven ability to work effectively with service advisors technicians supervisors and accounting staff.
Communication: Clear professional verbal and written communication skills for interacting with manufacturers vendors and team members.
ProblemSolving: Ability to review rejected claims identify issues and resubmit promptly with proper documentation.
Accounting Knowledge: General understanding of receivables reconciliations and claim payment processes preferred.
Compliance Awareness: Familiarity with manufacturer policies warranty procedures and recall requirements.
Licensing: Valid drivers license with a clean driving record.
Why Work With Us
At Moss Bros. Auto Group we believe our people are the engine of our success. Joining our team means:
Growth Opportunities: Clear career paths and training to help you advance.
Supportive Culture: Work alongside a team that values collaboration recognition and accountability.
Competitive Benefits: Health insurance retirement plans employee discounts and more.
Impactful Work: Play a key role in ensuring customer satisfaction and dealership excellence.
Required Experience:
Unclear Seniority
Key Skills
- OEM
- Customer Service
- Organizational skills
- Algebra
- Computer Skills
- Dealership Experience
- Mechanical Knowledge
- Service Writing
- Filing
- Administrative Experience
- Automotive Service
- Writing Skills
About Company
With 100 years of experience, our commitment to our employees and our customers is strong. See why we are one of the largest, locally-owned auto groups in South...
