Accountable for leading the strategic and operational planning of service parts to ensure optimal inventory levels availability and cost efficiency across a diverse portfolio of production and office print devices. This role combines deep analytical capabilities with strong communication and collaboration skills to support uptime customer satisfaction and operational efficiency. Ensures that goals deadlines and budgets are met and interacts regularly with other managers across the organization.
Your Impact
- Utilize historical usage machine population data and service trends to forecast parts demand across multiple product lines and geographies. - Develop and execute inventory plans that balance service level targets working capital and obsolescence risk especially for high-mix low-volume parts. - Manage parts planning through product introductions phase-outs and technology transitions ensuring continuity of service support. - Collaborate with suppliers procurement and service delivery teams to ensure timely replenishment and proactive risk mitigation. - Leverage planning systems and analytics tools to identify patterns improve forecast accuracy and drive continuous improvement for all stocking locations - Collaborate with various teams to anticipate and plan for seasonal or promotional spikes in demand ensuring readiness and minimizing shortages. - Take ownership of recommending testing and supporting deployment of planning system enhancements to improve accuracy efficiency and user experience. - Identify opportunities to recover warranty credits by tracking eligible parts coordinating with service teams and ensuring timely claims with suppliers or OEMs. - Collaborate with internal and external auditors to ensure SOX compliance and maintain robust documentation and controls. - Ensure all export control requirements are followed for international shipments and transactions. - Lead and mentor planning team fostering a culture of ownership agility and innovation.
About You: The Skills & Expertise You Bring
Bachelors degree in a relevant field or equivalent experience required plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt). - APICS Certified in Planning and Inventory Management (CPIM) or equivalent preferred. - Cross Functional Team participation in projects both on and off site. - Travel required estimated at 15-20% (valid drivers license and acceptable driving record necessary). - Proficient in Advanced Excel Access Power Point and use of analytical tools (including Google Chrome equivalents). - Ability to present to leadership and/or customers on planning performance and effectiveness during QBRs.
We are providing the anticipated base salary range for this role: $77180 - $115580 annually.
Company Overview
About our Company - Canon U.S.A. Inc. is a leading provider of consumer business-to-business and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue its parent company Canon Inc. as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon visit us at and connect with us on LinkedIn at
Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
Posting Tags
#LI-KG1 #LI-HYBRID #PM19
Required Experience:
Manager
About the RoleAccountable for leading the strategic and operational planning of service parts to ensure optimal inventory levels availability and cost efficiency across a diverse portfolio of production and office print devices. This role combines deep analytical capabilities with strong communicati...
About the Role
Accountable for leading the strategic and operational planning of service parts to ensure optimal inventory levels availability and cost efficiency across a diverse portfolio of production and office print devices. This role combines deep analytical capabilities with strong communication and collaboration skills to support uptime customer satisfaction and operational efficiency. Ensures that goals deadlines and budgets are met and interacts regularly with other managers across the organization.
Your Impact
- Utilize historical usage machine population data and service trends to forecast parts demand across multiple product lines and geographies. - Develop and execute inventory plans that balance service level targets working capital and obsolescence risk especially for high-mix low-volume parts. - Manage parts planning through product introductions phase-outs and technology transitions ensuring continuity of service support. - Collaborate with suppliers procurement and service delivery teams to ensure timely replenishment and proactive risk mitigation. - Leverage planning systems and analytics tools to identify patterns improve forecast accuracy and drive continuous improvement for all stocking locations - Collaborate with various teams to anticipate and plan for seasonal or promotional spikes in demand ensuring readiness and minimizing shortages. - Take ownership of recommending testing and supporting deployment of planning system enhancements to improve accuracy efficiency and user experience. - Identify opportunities to recover warranty credits by tracking eligible parts coordinating with service teams and ensuring timely claims with suppliers or OEMs. - Collaborate with internal and external auditors to ensure SOX compliance and maintain robust documentation and controls. - Ensure all export control requirements are followed for international shipments and transactions. - Lead and mentor planning team fostering a culture of ownership agility and innovation.
About You: The Skills & Expertise You Bring
Bachelors degree in a relevant field or equivalent experience required plus 7 years of related experience and management of typically two or more regular full-time employees (one of whom must be exempt). - APICS Certified in Planning and Inventory Management (CPIM) or equivalent preferred. - Cross Functional Team participation in projects both on and off site. - Travel required estimated at 15-20% (valid drivers license and acceptable driving record necessary). - Proficient in Advanced Excel Access Power Point and use of analytical tools (including Google Chrome equivalents). - Ability to present to leadership and/or customers on planning performance and effectiveness during QBRs.
We are providing the anticipated base salary range for this role: $77180 - $115580 annually.
Company Overview
About our Company - Canon U.S.A. Inc. is a leading provider of consumer business-to-business and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue its parent company Canon Inc. as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon visit us at and connect with us on LinkedIn at
Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.