Integration Engineer

About the role

We are seeking a talented and versatile full-time Professional Services Integration Engineer to join our dynamic this role you will serve as a key technical representative of the Crunchtime Professional Services team creating tailored integration solutions to address our customers specific business needs. This position is crucial in ensuring seamless data flow between Crunchtimes core product suite and the diverse third-party applications our customers utilize such as point-of-sale (POS) accounting HRIS and payroll systems.
The ideal candidate is a methodical organized problem-solver with a strong technical background and excellent communication skills. You will thrive in a fast-paced environment acting as the bridge between technical requirements and business solutions and will be eager to learn about the restaurant industry and the value Crunchtime software contributes to business operations.

What youll do as an Integration Engineer

• Develop and Implement Tailored Solutions: Design build test and support robust integration solutions that meet specific customer business requirements.
• Cross-Functional Collaboration: Work closely with internal teams including Professional Services Product Development Engineering Support and Customer Success to define scope gather requirements and deliver high-quality integrations.
• Customer Engagement: Serve in a customer-facing role collaborating directly with clients to understand their needs and tailor integration solutions effectively.
• Requirements Translation: Translate functional business requirements into detailed technical specifications and implementation plans.
• Documentation and Communication: Maintain clear and concise documentation for all integration processes and tailor communication appropriately for both technical and non-technical audiences.
• Troubleshooting and Support: Provide ongoing support for existing integrations troubleshooting issues and implementing timely resolutions.
• API Management: Utilize REST and SOAP APIs effectively to facilitate data exchange between systems.

What were looking for

• Education: BS in Computer Science Engineering or an equivalent technical field.
• Snowflake Development: 2 years of experience with Snowflake development including stored procedures and functions.
• Javascript Development: 2 years of Javascript development experience.
• Python Knowledge: Intermediate understanding of Python.
• API Proficiency: Proficient in working with REST and SOAP APIs.
• Tools Proficiency: Experience using development and project management tools such as GitHub Postman Jira and Snowsight.
• Customer-Facing Experience: 2 years of experience operating in a customer-facing role (e.g. support analyst technical consultant).
• Communication: Excellent written and verbal communication skills with the ability to articulate complex technical details simply.
• Work Style: Methodical organized and adaptable to a dynamic fast-paced work environment.

Nice to haves

• Experience with restaurant technology specifically point-of-sale (POS) systems.
• Experience with .
• Experience with deployment pipeline automation.

What youll get

• Great mission-driven team members from diverse backgrounds with a strong company culture
• Competitive pay
• Flexible PTO
• Paid company holidays
• Yearly team off-sites
• International travel opportunities
• Medical dental and vision benefits (FSA HSA & HRA options)
• Basic & Voluntary Life Insurance
• 401k employer match
• Wellness benefits (Headspace OneMedical Omada Gympass Carrot)
• Commuter benefits
• Work in an open environment on solutions that are reshaping the way businesses operate
• Fun team events
• Ability to have a big impact
• 10 weeks of paid parental leave
• Fitness reimbursement
• Learning & development funds

Essential Physical & Mental Requirements:

• Prolonged periods of sitting at a desk
• Prolonged periods of typing and working at a computer
• Ability to listen and speak over the phone or Zoom calls
• High level of mental concentration and focus

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Compensation:

The annual base compensation range for this position is $80000 - $85000.

Actual compensation is based on factors unique to each candidate including but not limited to job-related skills qualifications education experience and location. Crunchtime has a location-based compensation system so someone doing the same job in a different city might have a different pay range.

Accessibility Accommodation Statement

Crunchtime complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact