Techno-Functional Consultant for Quality Management Applications

Title: Techno-Functional Consultant for Quality Management Applications

Skills: Hands-on configuration experience with at least any one of the quality platforms such as ETQ Intelex QDMS or any other low-code/no-code solutions in Quality management domain

Experience: 5 - 13 Yrs

Qualification: BE / Btech / ME / Mtech MCAMsc.

Notice Period: Any

Location: PAN India Blore / Chennai / Hyd / Pune / Trivandrum / NCR / etc

Role Senior Associate Consultant Consultant Senior Consultant Lead Consultant Techno-Functional Consultant for

Quality Management Applications

Business Unit Manufacturing & Resources Domain Consulting Group (MFGDCG)

About Domain Consulting Group (DCG)

The Domain Consulting Group (DCG) at Infosys is a specialized global consulting team that offers domain-specific consulting

services with a focus on the business-technology intersection layer. The group combines deep industry knowledge with

technology acumen to help clients navigate complex business challenges and achieve strategic goals. Manufacturing &

Resources DCG (MFGDCG) primary focuses on the Manufacturing Automotive Aerospace and Resources industry segments.

Besides consulting assignments the team also significantly contributes to market development and innovation ideas.

Job Description

We are seeking a Quality Techno-Functional Consultant with 5 to 12 years of hands-on experience in implementing and

configuring quality management solutions across enterprise applications or commercial off-the-shelf low-code/no-code

platforms. The ideal candidate should possess a strong understanding of both technical and functional aspects of quality

managemnet systems with a proven ability to deliver scalable and efficient solutions.

Role and Key Responsibilities

Domain Consulting and Business Analysis

Configure and customize quality management platforms such as ETQ Intelex QDMS etc. by designing workflows

dashboards and reports; performing testing and validation; and providing end-user training to ensure effective

adoption

Engage consultatively with clients to understand and address business needs within the Quality domain

Analyse and document business processes assessing system integration and alignment with technology solutions

Act as a liaison between business stakeholders and technical teams by facilitating workshops gathering and

translating requirements

Collaborate closely with Product Owners and stakeholders to define and refine product backlog items ensuring

alignment between business needs and technical execution

Identify and recommend process improvement opportunities and adopt industry best practice

Contribute to thought leadership through publications and insights on emerging trends and innovations

Support RFP responses and proactive project pursuits with domain expertise and solution inputs

Participate in internal initiatives and contribute to organizational growth and capability development

Required (Mandatory)

Hands-on configuration experience with at least any one of the quality platforms such as ETQ Intelex QDMS or

any other low-code/no-code solutions in Quality management domain

Strong understanding of core manufacturing quality processes including NCR management audits compliance

FMEA and QA/QC

Client-facing experience with the ability to understand and address quality objectives and challenges

Comprehensive exposure across the manufacturing value chain with awareness of industry best practices Familiarity with project management tools and methodologies including Agile delivery models.

Strong command of IT concepts practices and procedures with the ability to translate business requirements into

actionable use cases and test scenarios

Excellent communication skills in spoken and written English

Global experience with exposure to multicultural organizational structures

Required (Good to Have)

Implementation and support experience with enterprise quality tools like SAP Quality Management Oracle Quality

Management etc. to streamline quality processes

Experience with design-thinking approaches including customer personas journey mapping service blueprints

and story maps

Proven expertise in applying quality management frameworks such as TQM Lean Manufacturing and Six Sigma to

enhance quality and operational efficiency

Education Qualifications

B.E./B. Tech/M. Tech. IT Computer Science Mechanical Electrical Instrumentation Industrial Electronics &

Communication etc.

PGDM/MBA Supply Chain Operations Marketing IT Finance etc.

Any relevant certification will be an added advantage Six Sigma PMP POPM APICS SCOR etc.

Personal

Besides the professional qualifications of the candidates we attach importance to personality traits. These include:

Design thinker with ability to think out of the box with focus on customer centricity

Entrepreneurial mindset; adaptability to new environment & evolving nature of work

Strong analytical skills inquisitiveness to acquire new skills and enhance personal knowledge.

Excellent Team player

Leadership by example

Global travel.

Please DO NOT apply if your profile does not meet the job description or required qualifications.
Irrelevant applications will not be considered.

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