Senior Product Manager, Personalization

The Role

Were looking for a Senior Product Manager Personalization to lead the product vision strategy and execution of our next-gen personalization systems across menu ranking recommendations search predictive preferences and adaptive UI.

This role will own the personalization engine across the entire eater journeyfrom week-1 onboarding through long-term engagementand will work cross-functionally with ML engineering data science design and our culinary teams to build a highly adaptive chef-driven food experience.

Youll go deep into understanding eater behaviors intent signals and food preferences and translate them into a scalable personalization roadmap that meaningfully lifts retention conversion and LTV. Our users make hundreds of micro-decisions every week; the goal is to simplify all of them.

What Youll Do

Define & Drive Product Strategy

• Own the end-to-end personalization roadmap including recommendations ranking algorithms adaptive feed intent modeling and predictive food preferences.
• Build a unified personalization strategy that spans discovery ordering search and post-order experiences.
• Translate customer insights and behavioral data into frameworks for personalized ordering journeys across weekly menus.

Ship High-Impact Personalization Features

• Partner with Engineering and ML to design build and iterate on models that personalize menus recommendations and content surfaces.
• Launch new ML-powered featurese.g. personalized ranking contextual suggestion surfaces food-intent clustering dietary preference modeling and personalization-aware UX.
• Drive experimentation A/B testing and offline/online model evaluation frameworks to measure lift rigorously.

Deeply Understand Customer Behavior

• Develop a sophisticated understanding of eater behavior patterns including early-week ordering signals cuisine preferences dietary constraints and long-term engagement drivers.
• Work closely with Data Science to identify behavioral segments affinity clusters and downstream retention impacts.

Cross-Functional Leadership

• Partner with Design to craft highly intuitive and adaptive user experiences (e.g. adaptive homepages personalized filters you might love order-again flows).
• Work with Chefs and Culinary to incorporate menu diversity cuisine metadata and ingredient-level signals into personalized experiences.
• Collaborate with Growth CRM and Marketplace teams to personalize acquisition onboarding and reactivation journeys.

Drive Measurable Business Impact

• Improve core funnel metrics (CVR add-to-cart rate search success rate).
• Lift order retention order frequency and net AOV for all eater segments.
• Increase long-term revenue and reduce decision friction for customers navigating a large menu.

You Are

• Experienced in ML-powered product development ranking algorithms recommendations systems or personalization platforms.
• Analytical systems-oriented and comfortable with experimentation frameworks model evaluation and user behavior analytics.
• Skilled at simplifying complex technical problems into user-centric solutions.
• Excited by the challenge of turning a large dynamic food catalog into a highly personalized weekly experience.
• Collaborative decisive and able to partner tightly with Engineering ML Design and cross-functional product groups.
• Customer-obsessed and eager to understand why users choose the meals they doand how to anticipate their next choice.

Qualifications

• 7 years of product management experience including at least 4 years working on personalization search recommendations ML/AI products or similar domains.
• Strong analytical and technical intuition; can work closely with ML/infra teams and reason about relevance ranking and experimentation approaches.
• Proven ability to drive complex products from concept to launch in fast-paced environments.
• Experience with A/B testing platforms online metrics offline model evaluation and data-driven decision making.
• Strong user experience instincts with a track record of collaborating closely with design.
• Excellent communication skills and ability to influence stakeholders at all levels.

Why Join Us

• Build the core engine behind the future of personalized food.
• Own a deeply impactful part of the product that directly influences customer happiness and long-term retention.
• Collaborate with a world-class team of engineers data scientists designers and chefs.
• Work in a fast-growing chef-driven marketplace experiencing rapid expansion across the U.S. and Canada.
• Competitive compensation equity package and benefits.

Learn More About CookUnity

We believe great leadership starts with alignment on vision values and ways of working. To give you deeper insight into who we are and what were looking for we invite you to explore:CookUnitys Leadership Principles The values and behaviors that guide how we operate collaborate and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you wed love to connect!

Benefits

Health Insurance coverage (Canada Life)

Flexible Paid Time Off

5- year Sabbatical: After 5 years with CookUnity you get a 4-week paid sabbatical

Paid Family leave.

Compassionate Leave: 3-5 days each time the need arises

A generous amount of CookUnity credits to enjoy our amazing meals added to your account monthly.

Wellness perks: fitness subsidies to build a healthy lifestyle

Personalized Spanish coach

Awesome opportunity to join a company that is looking to change how we eat and how chefs work!