Associate Director, Business Operations

Position Summary:

ultrainnovative Tackle rare and dynamic challenges

The Associate Director Business Operations Northern Cluster will be responsible for driving the efficient execution of business operations ensuring alignment between commercial medical and other operational functions. The individual will work closely with the VP GM to define strategic priorities improve processes and oversee day-to-day business activities in a fast paced dynamic biotech organization that covers the following cluster of countries: UK Ireland Sweden Norway Denmark and Finland. This person should have experience with sales & marketing financial supply chain and operational processes. In addition the ideal candidate should have experience establishing legal business entities and launching gene therapy products.

Work Model:

Flex: This role will typically require onsite work 2-3 days each week or more depending on business many locations the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

1. Operational effectiveness: Identify efficiencies and implement local solutions to improve productivity and scalability in the cluster.
2. Strategic and tactical planning: Support the VP GM in collaborating with all functions to prepare and execute brand plans new product launch plans launch readiness metrics & dashboards quarterly business reviews and long-range planning. Ensure pull-through of identified EMEA initiatives to local markets.
3. Go-to-Market Gene Therapy Operations: Collaborate with the EMEA Gene Therapy launch team(s) to prepare and optimize local (site) readiness for gene therapy launches.
4. Supply Chain Optimization: Partner with supply chain to enhance and develop product distribution in all markets. Lead and mange Home Delivery and Infusion services.
5. Project Management: Oversee key projects in particular affiliate legal entity set-up in prioritized countries ensuring timelines budgets and deliverables are met. Manage project budgets and third-party vendors to ensure optimal resource use.
6. Cross-functional Cluster leadership and governance support: Support the VP GM in driving agenda preparation slide preparation and leadership of key strategic operational meetings offsites and forums.
7. Compliance & Risk Management: Ensure adherence to local regulations e.g. ABPI LIF etc. and mitigating operational risks
8. Analytics and Insights generation: collaborating with the Regional Analytics team to ensure that maximum benefits are derived from field level interactions.

Requirements:

Experience

Industry Experience: 10 years of experience in biotech pharmaceutical or life science industries. Rare Disease experience is highly advantageous.

Leadership Experience: Proven track record of leading cross-functional teams (scientific commercial and operational teams). An ability to lead and manage the establishment of local business entities. Experience in developing launch strategies for gene therapies.

Core skills:

- Strong understanding of biotech business operating models market dynamics and regulatory landscape

- Financial acumen (budget management financial forecasting demand planning KPIs)

- Strategic planning and execution

- Stakeholder management (internal teams external vendors)

- Excellent communication and negotiation skills

Technology and Tools:

- Familiarity with biotech-specific software and databases (e.g. CRM systems)

- Proficiency in data analytic tools and reporting systems

Competencies

1. Strong leadership and decision-making skills.
2. High attention to detail and results-orientated mindset.
3. Ability to manage ambiguity in a fast-paced environment.
4. Collaborative with strong relationship-building capabilities
5. Continuous improvement mindset with a focus on innovation and operational excellence

Location

Based in UK with occasional travel to cluster countries (Ireland Sweden Norway Denmark and Finland) and EMEA HQ in Switzerland.

Flex position.

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